LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

High-energy and skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skilled Factory Worker adept at maintaining work areas and machinery. Proficient in measuring and grading raw materials. Committed to maintaining sanitized and neat workspace and following OSHA regulations.

Thorough Factory Worker known for thriving in fast-paced environments. Versatile problem solver open to working long hours. Expert in maintaining inventories and manufacturing high-quality goods.

Skills
  • High-volume dining
  • Effective customer upselling
  • Great customer service
  • Menu memorization
  • Friendly
  • Food safety understanding
  • Point of Sale (POS) system operations
  • Buffet setup and takedown
  • Food inspection
  • Relationship management
  • Sales Techniques
  • Processing knowledge
  • Quality assurance controls
  • Loading and unloading protocols
  • Active listening
  • Time management
  • Problem resolution
  • Issue and conflict resolution
  • Decision-making
  • Team building
  • Team management
  • PPE use
Experience
Server, 08/2021 to Current
Dave & Buster's, Inc.Glendale, AZ,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Factory Worker, 06/2021 to Current
KaoJacksonville, FL,
  • Loaded and unloaded items from machines and conveyors.
  • Inspected and repaired products to meet project expectations.
  • Examined final products for conformance with quality and design standards.
  • Organized project components according to workflow.
  • Sorted and packaged products to prepare for processing or shipment.
  • Kept worksites organized, clean and free of safety hazards.
  • Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
Manager/server, 10/2020 to 06/2021
Giovannis Pizza RestaurantCity, STATE,
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Applied classic culinary training, awareness of market and menu trends, cost control process and team building to meet and exceed brand-based performance standards.
  • Created new safety procedures manual that met local regulations and disseminated to bartenders and wait staff.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
High School Diploma: , Expected in 05/2007
Hillsboro High School - Hillsboro, OH
GPA:

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Resume Overview

School Attended

  • Hillsboro High School

Job Titles Held:

  • Server
  • Factory Worker
  • Manager/server

Degrees

  • High School Diploma

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