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Server Resume Example

Resume Score: 80%

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SERVER
Professional Summary

Diligent Food Service worker with successful history in large restaurant and intimate fine dining settings with dedication to supporting a team through hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.

Reliable and enthusiastic receptionist offering two years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs fo many staff members.

Skills
  • Cash handling expert
  • Dining area cleanliness
  • Order Accuracy
  • High-Volume Dining
  • Table Setting Knowledge
  • Banquet coordination
  • Food running
  • Telephone skills
  • Time management
  • Organization skills
  • Professional demeanor
  • Tableside service
  • Stocking and Replenishing
  • Menu Memorization
  • Food Sales and Promotion
  • Ordering Procedures
  • Table setting
  • Communication skills
  • Staff Management
  • Scheduling
  • Excellent people skills
  • Upselling
Work History
Server | 09/2019 to Current
Red Lobster - Merrillville, IN
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Obtained thorough knowledge of restaurant menu to properly explain each dish to patrons.
  • Completed opening and closing checklists, including emptying trash and polishing silverware.
  • Placed beverage orders for customers and answered questions about food and menu options.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained table settings by removing finished courses and replenishing utensils.
Fine Dining Server | 08/2018 to 07/2019
Knollwood Country Club - Lake Forest, IL
  • Ran food from chefs to guest tables of a 400+ member private club, including dishes that required special serving techniques.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Took and submitted orders, including customer preferences and dietary requirements.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Guided arriving guests to tables, took drink orders and relayed information to bartenders.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Smoothly circulated appetizer and drink trays around banquet, wedding, and other events, offering selections to guests.
Receptionist/Cashier/Assistant Manager | 03/2016 to 03/2018
Park Place Car Wash and Detailing - Third Lake, IL
  • Answering phones, filing, customer service, booking appointments.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Opened doors on time, greeted patrons and offered assistance with locating needed items.
  • Prepared all deliveries for daily deliveries on time and in alignment with specifications.
  • Delegated daily tasks and oversaw all employees.
  • Stocked, monitored and maintained inventory of diverse products.
  • Fielded customer complaints and comments.
  • Appraised inventory levels every week and ordered new merchandise to keep quantities well-stocked.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Encouraged atmosphere of teamwork by supporting staff and fostering cooperation and trust through fairness and consistency.
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Scheduled and confirmed appointments.
Sales Associate/Cashier/Stocker | 02/2015 to 02/2016
Michaels - Gurnee, IL
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Education
Calumet College of St Joseph - Whiting, iN | No DegreeElementary Education
  • Member of Honor's Society
  • Member of The Shavings Newspaper
  • Received Transfer Scholarship
  • Received Gaspar's Honors Scholarshop
  • Received Lefko Special Grant

College of Lake County - Grayslake, IL | Associate of ArtsElementary Education, 12/2019
  • Member of Phi Theta Kappa
  • Member of Honor's Society
Warren Township High School - Gurnee, IL | High School Diploma05/2016
  • Awarded "The A Team Award"
Certifications
CPR/AED April 2018 to April 2020 CNA/HHA April 2018 to Present
Volunteer Work

- Each December at Immanuel Church located in Gurnee, IL, I have worked with a team to carefully select toys, school supplies, and clothing for a Christmas charity drive. These gift boxes are then sent to less developed countries around the world and given to children who are in need.

- During the years 2017-2019, I worked along side the youth leaders at Christ Church in Racine, WI, to assist with activities, worship, prayer circles, field trips, and mentoring.

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Resume Overview

Companies Worked For:

  • Red Lobster
  • Knollwood Country Club
  • Park Place Car Wash and Detailing
  • Michaels

School Attended

  • Calumet College of St Joseph
  • College of Lake County
  • Warren Township High School

Job Titles Held:

  • Server
  • Fine Dining Server
  • Receptionist/Cashier/Assistant Manager
  • Sales Associate/Cashier/Stocker

Degrees

  • Calumet College of St Joseph - Whiting, iN | No Degree
    College of Lake County - Grayslake , IL | Associate of Arts
    Warren Township High School - Gurnee, IL | High School Diploma

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