Dynamic restaurant professional with 6 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.
Promoted desserts, appetizers and specialty drinks.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Prepared salads and appetizers to back up kitchen staff.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Operated POS terminals to input orders, split bills and calculate totals.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Server, 04/2019 - 06/2019 Uncle Julio's – Vernon Hills, IL,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Managed closing duties, including restocking items and reconciling cash drawer.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Promoted desserts, appetizers and specialty drinks.
Operated POS terminals to input orders, split bills and calculate totals.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Server, 11/2018 - 04/2019 Uncle Julio's – Westover Hills, TX,
Placed reservations through phone and email into POS.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Served average of 200 patrons daily at Jp's @ The Seville with consistent recommendations for exceptional service.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Prepared salads and appetizers to back up kitchen staff.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Promoted desserts, appetizers and specialty drinks.
Operated POS terminals to input orders, split bills and calculate totals.
Education and Training
High School Diploma: , Expected in 05/2017 - Harrison High School - Harrison, AR GPA:
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