Server resume example with 4+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Proactive service professional with experience working both FOH and BOH. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.
Skills
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Work History
Server, 03/2021 - Current
Lake Region Healthcare Corp. – Elbow Lake, MN,
Lake Region Healthcare Corp. – Elbow Lake, MN,
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
- Increased sales significantly by upselling higher-end products to customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Prepared beverages and filled food orders for customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Served Type, Type and Type beverages and offered refills.
- Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
- Answered customers' questions, recommended items and recorded order information.
Retail Sales Associate, 10/2016 - 11/2020
Omaha Steaks – Woodbury, NY,
Omaha Steaks – Woodbury, NY,
- Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
- Used POS system to process sales, returns, online orders and gift card activations.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Supported loss prevention goals by monitoring shopper behavior.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Informed customers of current store promotions to encourage additional sales purchases.
- Folded and arranged merchandise in attractive displays to drive sales.
- Maintained clean sales floor and straightened and faced merchandise.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Answered questions about store policies and addressed customer concerns.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Sales Associate, 06/2019 - 12/2019
Rain For Rent – Mobile, AL,
Rain For Rent – Mobile, AL,
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Loaded and unloaded merchandise using ladder and pallet jack.
Education
High School Diploma : , Expected in 05/2015
Tunstall High School - Dry Fork, VA
Tunstall High School - Dry Fork, VA
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Resume Overview
School Attended
- Tunstall High School
Job Titles Held:
- Server
- Retail Sales Associate
- Sales Associate
Degrees
- High School Diploma
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