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Server Resume Example

Resume Score: 80%

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SERVER
Summary

Dynamic restaurant professional with 4+ years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering almost 1 year of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Price memorization
  • Food safety understanding
  • Liquor, wine and food service
  • Dining customer service
  • Check payment processing
  • Point of Sale (POS) system operations
  • Effective sales techniques
  • Safe food handling
  • Sales techniques
  • Service prioritization
  • Quality control
  • Merchandising knowledge
  • Cash handling accuracy
  • Written and oral communication skills
  • Superb time management
  • Listening skills
  • Product Sales
  • Team player mentality
  • POS system operation
  • Customer Service
  • Cash register operation
  • Communications
Experience
Server - On the border grill & cantina (Lewisville , TX)January 2020 - March 2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Served average of 50+ patrons daily at bar and restaurant with consistent recommendations for exceptional service.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Drive-Thru Cashier - Chicken Express (Coppell, TX)June 2019 - February 2020
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
Sales Associate - Walmart (Childress, TX)May 2018 - January 2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Helped average of 200 +customers per day by responding to inquiries and locating products.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended merchandise to customers based on needs and preferences.
  • Used Walmart register system to ring up customer purchases, process payments and issue receipts.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Server - The Plaza Restaurant (Childress, TX)January 2018 - June 2018
  • Calculated charges, issued table checks and collected payments from customers.
  • Backed up cashier staff to process customer orders and payments.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
Education and Training
High School DiplomaMarch 2018Childress High School, Childress, TX
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Resume Overview

Companies Worked For:

  • On the border grill & cantina
  • Chicken Express
  • Walmart
  • The Plaza Restaurant

School Attended

  • Childress High School

Job Titles Held:

  • Server
  • Drive-Thru Cashier
  • Sales Associate

Degrees

  • High School Diploma

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