SEARCH

Server Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SERVER
Summary

skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Sports: Soccer, Lacrosse
  • Computer: Internet research, PowerPoint , MS Office
  • Arts: Drawing
  • Writing: Poetry
  • Serving experience
  • Communication skills
  • Arts
  • Communication skills
  • Drawing
  • MS Office
  • PowerPoint
  • Internet research
  • Poetry
  • Table Bussing
  • Dining customer service
  • Food safety understanding
  • Table setting arrangements
  • Regulatory compliance
  • Buffet setup and takedown
  • Menu knowledge
  • Banquet hall set up
  • Speech clarity
  • Personal appearance standards
  • Buffet assembly and take down
  • Food transportation
  • Team building
  • Customer service
  • Dusting
  • Interior and exterior cleaning
  • Chemical cleaning
  • Able to lift around 50 lbs.
  • Cleaning methods
  • Caring for fine china
  • Dish preparation
  • Stocking bathrooms
  • Hardworking
  • Decision making skills
  • Exceptional communicator
  • Exceptional communicator
  • Physically strong
  • Customer service-focused
Experience
Server | 07/2019 to 08/2020
Holiday Inn - Pittsfield, MA
  • Served large parties including weeding dances and business meetings.
  • Provided exceptional service to over 20-50 customers per day during breakfast at the establishment.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Partnered with host, bus person and cook to efficiently serve food and beverages.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Greeted newly seated guests quickly and efficiently.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Dunkin Donuts Crew Member | 01/2018 to 06/2020
Dunkin' Donuts - Pittsfield, MA
  • Served drinks and prepared specialty beverages.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Organized food items on serving trays and in carry-out packages.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Verified orders and bagged items for easy transport.
  • Received food orders from individuals and explained offerings.
  • Complied with company service standards, including inventory and cash control procedures.
Housekeeper | 05/2016 to 06/2018
Sunshine Cleaning Service Inc. - Pittsfield , MA
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
Education and Training
Adult Learing Center - Pittsfield , MA
GED
Accomplishments
  • 6/30/02 Age:18, Babysitter Training, Red Cross , Adams MA (2013) House keeping , Sunshine cleaning service, Hancock MA (2016- 2018) Dunkin donuts (2018-2019) pittsfield MA Banquet/regular server Holiday inn (2019-2020) pittsfield.
Interests
VOLUNTEER SERVICE: , Salvation army, Bridging the Gap, North Adams (July,2015-2018)
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Holiday Inn
  • Dunkin' Donuts
  • Sunshine Cleaning Service Inc.

School Attended

  • Adult Learing Center

Job Titles Held:

  • Server
  • Dunkin Donuts Crew Member
  • Housekeeper

Degrees

  • GED

Similar Resumes

View All
Server-resume-sample

Server

P.F Changs

Philadelphia, Pennsylvania