Server Resume Example Margaritaville

SERVER

Professional Summary

I'm inspired by a commitment to excellence to create unforgettable memories

Skills

Cash handling expert
Hospitality service expertise
Order accuracy
Food sales and promotion

Guest relations management
High-volume dining
Cash handling
Communication skills

Work History

Server, 09/2018 to Current
Margaritaville – Chicago, IL

Monitored guests for intoxication and immediately reported concerns to management
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount]
Scheduled reservations and managed seating arrangements in popular [Number]-seat [Type] restaurant
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity

Server, 10/2019 to 01/2020
Macy Associates – Chicago, IL

Monitored guests for intoxication and immediately reported concerns to management
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Kept register accurate through correct billing, payment processing and cash management practices
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount]
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean
Increased sales from $[Number] to $[Number] by upselling [Product] to customers
Served needs of more than [Number] customers in busy [Type] environment
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Managed food resources, memorized orders and wrote patron's food orders on slips in [Number]-seat restaurant
Prepared beverages and filled food orders for customers

Server / bartender, 10/2015 to 09/2018
Buffalo Wild Wings – Chicago, IL

Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
Kept register accurate through correct billing, payment processing and cash management practices

Education

Associate of Applied Business: Business Administration and Management, 08/2005
Central State University - Wilberforce, OH

Resume Overview

Companies Worked For:

Margaritaville
Macy Associates
Buffalo Wild Wings

School Attended

Central State University

Job Titles Held:

Server
Server / bartender

Degrees

Associate of Applied Business : Business Administration and Management , 08/2005

Server Resume Example

Resume Score: 80%

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