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Server Resume Example

Resume Score: 80%

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LS

SERVER
Summary

Dynamic restaurant professional with 15+ years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Outgoing server/manager skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of 5 cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Experienced food service professional with solid background in safe environments and willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance.

Self-motivated and dependable server/manager capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering 15+ years of experience working in restaurant.

Hardworking server skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 15+ years of experience.

Skills
  • Check payment processing
  • Effective customer upselling
  • Menu knowledge
  • Liquor, wine and food service
  • Food safety understanding
  • Food inspection
  • High-volume dining
  • Point of Sale (POS) system operations
  • Wine pairings
  • Hors d'oeuvres service
  • Dining customer service
  • Price memorization
  • Safe food handling
  • Service prioritization
  • Sales techniques
  • Prompt table clearance
  • Effective sales techniques
  • Relationship management
  • In-depth food and wine knowledge
  • Quality control
  • Conflict and dispute resolution
  • Regulatory compliance
  • Dining crew workflow optimization
  • Seating assignment preparation
Education and Training
High School DiplomaBo Ungdom SkoleAvaldsnes, Norway05/1981
  • 3.75 GPA
Experience
Gyro CityServer | Hiram, Georgia01/2018 to 03/2020
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Prepared salads and appetizers to back up kitchen staff.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergiesand gluten intolerances.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Served average 100+ of patrons daily at Gyro City restaurant with consistent recommendations for exceptional service.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 20%.
L & S Retail SalesRetail Sales Manager | 99 Mount Tabor Church, Georgia03/2015 to 12/2017
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Recruited, interviewed and hired talented people offering experience and key selling capabilities to company.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Analyzed major target markets and developed merchandizing strategies meeting needs of each group.
  • Increased store sales by 50% by cross-selling complementary items.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Created excellent sales experience to cultivate customer loyalty and retention.
  • Boosted store profit into regional top 50% through sales, service and loss prevention incentives.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Compiled inventory lists and worked with vendors for product pricing and special orders.
  • Enhanced sales by implementing merchandising and promotional improvements.
Yamatos SteakHouseServer | Dallas, GA06/2015 to 06/2016
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Prepared salads and appetizers to back up kitchen staff.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
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Resume Overview

Companies Worked For:

  • Gyro City
  • L & S Retail Sales
  • Yamatos SteakHouse

School Attended

  • Bo Ungdom Skole

Job Titles Held:

  • Server
  • Retail Sales Manager

Degrees

  • High School Diploma

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