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Server Resume Example

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AP
SERVER
Professional Summary

Dedicated and well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Dependable with many years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Ambitious server with years of experience boosting sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items. Logical salesperson focused on upselling customers resulting in additional earnings for restaurant and tips.

Agile and adaptable team leader with stellar history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Proactive with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with hard work of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skills
  • Beverage preparation
  • Sales expertise
  • Food and beverage pairings
  • Dining area maintenance
  • Point of Sale Knowledge
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Guest Relations Management
  • Food Sales and Promotion
  • Item promotion
  • Cash handling
  • Project Management
  • Staff Supervision
  • Business administration
  • Training
  • Strategic Planning
  • Business planning
Work History
11/2018 to 06/2020ServerEcho Wine And Bistro | Knoxville, TN
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by [Amount]%.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
06/2019 to 03/2020Assistant Manager in TrainingKitchen919 | Knoxville, TN
  • Increased sales revenues by by promoting complementary products and educating customers about store promotions.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
04/2017 to 06/2019SeverTexas Roadhouse | Knoxville, TN
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by [Amount]%.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Education
09/2016GEDEverest, Marryville
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Resume Overview

Companies Worked For:

  • Echo Wine And Bistro
  • Kitchen919
  • Texas Roadhouse

School Attended

  • Everest

Job Titles Held:

  • Server
  • Assistant Manager in Training
  • Sever

Degrees

  • 09/2016 GED

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