Punctual and fast-learning employee bringing skills in professionalism, communication, service, and initiative. Focused on completing work tasks efficiently and correctly. Trustworthy and able to handle cash payments appropriately. Capable of keeping up with fast-paced work environments.
Skills
Menu memorization
Dining area cleanliness
Bill computation
Order accuracy
Tableside service
Cash handling expert
Sales expertise
To-go order preparation
Point of sale knowledge
Stocking and replenishing
Food sales and promotion
Food running
Cash Handling
Food preparation and safety
Problem-solving skills
Excellent people skills
Communication skills
Relationship Building
Cash register operation
Professional demeanor
Education
Choctaw High SchoolChoctaw, OKExpected in 05/2009 ā āHigh School Diploma: - GPA:
Work History
Ryman Hospitality Properties Inc - Server Gatlinburg, TN, 08/2014 - Current
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Greeted and maintained relationships with regular customers.
Checked identification to enforce age regulations for alcoholic beverages.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Service Source - Food Service Worker Miami Lakes, FL, 05/2011 - 08/2014
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Strategically plated hot meals and salads in aesthetically pleasing arrangements.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized work areas throughout hours of operation and at close of business.
Cleaned walls, fans and drains in bakery coolers, display cases and work area.
Learned cashiering and baking work tasks in order to provide skilled backup for diverse roles.
Created appealing food arrangements for party trays and specialized orders.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Greeted customers at deli counter to fulfill requests and answer questions.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Allen Water Well Drilling - Water Well Technician City, STATE, 05/2009 - 05/2011
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Followed all policies, regulations, dress codes and schedules.
Maintained excellent attendance record, consistently arriving to work on time.
Loaded, unloaded and moved material to and from storage and production areas.
Participated in drilling new water wells to completion, installing pumps in freshly drilled wells, installing water systems and tanks into new and existing homes, and performing various water well maintenance during service calls.
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