Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Skilled food service professional offering expertise in order taking, money handling and product promotion. Maintain deep understanding of menu offerings to provide expert recommendations for any desire. Familiar with special dietary requirements such as food allergies and celiac disease.

Reliable and hardworking bartender familiar with working alone or with team to serve more than one hundred customers per shift. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments.

Entry-level competitive cheerleading Coach trained in exercise, skills improvement and team development techniques that build performance-oriented athletes. Demonstrated strengths in solving team issues with innovative approach.

  • Point of Sale (POS) system operations
  • Dish preparation
  • Price memorization
  • Effective sales techniques
  • Service prioritization
  • Relationship management
  • In-depth food and wine knowledge
  • Liquor, wine and food service
  • Check payment processing
  • Food safety understanding
  • Effective customer upselling
  • Quality control
06/2019 to Current Server Ssp Group | Phoenix, AZ,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Placed reservations through phone and email into Toast POS systems.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
04/2018 to 11/2018 Event Bartender Elior | Henrico, VA,
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted guests with friendliness and professionalism.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Created agenda, materials and communications for team meetings.
  • Earned good attendance record and built reputation for being on time and ready to work.
  • Maintained industry knowledge through continuing education, training and monitoring of industry publications.
  • Consistently provided exceptional service and attention to customers and stakeholders.
  • Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
01/2015 to 08/2016 Cheerleading Coach Urbandale Community School District | Urbandale, IA,
  • Designed routines for performance at shows and sports events, coordinating cheer routines with appearances by dance teams, pep squads and mascots to maximize audience engagement.
  • Put together arrangements for team travel, documented expenses and submitted reports.
  • Kept records of necessary information following applicable regulations and best practice standards, including medical records, dietary restrictions and emergency contact information.
  • Reviewed team appearance, mental readiness and physical form before each game or event.
  • Readied cheerleaders for challenging event and games schedule with demanding schedule of practices.
  • Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation in all areas of life.
  • Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
  • Maintained condition of mats, trampolines, uniforms, pom-poms and other team equipment, cleaning, repairing or replacing as necessary to uphold standards of safety and cleanliness.
Education and Training
Expected in 05/2022 Bachelor of Science | Cellular And Molecular Biology Appalachian State University, Boone, NC GPA:
Expected in 06/2014 High School Diploma | Eastern Alamance High School, Mebane, NC GPA:
  • SafeServ certification: Food Handling
  • OSHA certification: Food Handling
  • Red Cross First Aid/CPR
  • SafeServ Certified: Alcohol Safety
  • Project Management Professional (PMP)
  • Microsoft Office Specialist (MOS)
  • CNA

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Resume Overview

School Attended

  • Appalachian State University
  • Eastern Alamance High School

Job Titles Held:

  • Server
  • Event Bartender
  • Cheerleading Coach


  • Bachelor of Science
  • High School Diploma

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