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Server Resume Example

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SERVER
Summary

Experienced Server with solid background in food service and history tackling various tasks to support team. Knowledgeable about safe food handling and order taking with high standards for organization and cleanliness. Successful at offering speedy assistance to maximize customer satisfaction.

Skills
  • Point of Sale (POS) system operations
  • Special dietary requirements
  • Table Bussing
  • Hors d'oeuvres service
  • Liquor, wine and food service
  • Dish preparation
  • Buffet setup and takedown
  • Price memorization
  • High-volume dining
  • Dining customer service
  • Menu memorization
  • Table setting arrangements
  • Food inspection
  • Menu knowledge
  • Food safety understanding
  • Safe food handling
  • Quality control
  • Dining crew workflow optimization
  • White glove service
  • Service prioritization
  • Regulatory compliance
  • Wine pairings
Experience
08/2017 to 06/2020
ServerWarner Bros. Entertainment Inc. － Burbank, CA
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
08/2017 to 03/2020
Room Service ServerThe Hollywood Roosevelt － Los Angeles, CA
  • Took telephone orders, billed items to rooms and communicated orders to kitchen.
  • Answered guest questions related to pricing and food and beverage ingredients.
  • Delivered pleasant guest experiences with friendly service and caring demeanor.
  • Arranged orders on service trays and oversaw sanitation and timeliness of delivery.
  • Assessed quality of food and beverage products prior to delivery.
  • Maintained clean, neat and professional uniform to promote positive corporate image.
  • Practiced food safety and sanitation habits and followed compliance requirements.
  • Completed side work, including preparing silverware roll-ups, taking out trash and washing dishes.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Reviewed food preparation to monitor cooking procedures and creation of special orders.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
01/2008 to 07/2017
ServerThe Chateau Marmount － West Hollywood, CA
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
Education and Training
06/2001
High School DiplomaGranada Hills Charter High School － Granada Hills, CA
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Resume Overview

Companies Worked For:

  • Warner Bros. Entertainment Inc.
  • The Hollywood Roosevelt
  • The Chateau Marmount

School Attended

  • Granada Hills Charter High School

Job Titles Held:

  • Server
  • Room Service Server

Degrees

  • High School Diploma

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