Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Food sales and promotion
Sales expertise
Dining area cleanliness
Wine service
Order accuracy
Daily specials memorization
Item promotion
Performance improvement
Communicating with client
Good listening skills
Problem resolution
Physical Abilities
Work Area Maintenance
Organizational Skills
Due Diligence
Menu memorization
Point of sale knowledge
High-volume dining
Guest seating arrangements
Tableside service
Hospitality service expertise
Communication skills
Extremely quick learner
Excellent with young children
Project organization
Cleaning
Time Management
Positive Disposition
Communication Skills
Customer Service
Work History
Server, 08/2019 to 01/2020 Sugar Bowl Ski Resort – Norden, CA,
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Cleaned and coordinate cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Coordinated numerous events throughout 4 banquet spaces, including weddings, reunions, and corporate meetings.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Prepared beverages and filled food orders for customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
Checked identification to enforce age regulations for alcoholic beverages.
Private Nanny, 01/2019 to 12/2019 Sugar Bowl Ski Resort – Soda Springs, CA,
Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
Offered positive and nurturing environments to support child social and emotional growth.
Coordinated different types of activities to enhance physical and intellectual development.
Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Assisted children with homework assignments and special projects across different subjects to promote academic success.
Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
Performed housekeeping duties, such as dusting, mopping, dishes, laundry, etc. to keep household efficient and neat.
Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
Fostered close relationships with children by asking about school, friends and hobbies.
Prepared tasty, healthy meals for family of 4 each day to encourage good eating habits.
Maintained updated list of emergency contact information and child's health information to act quickly if emergencies occur.
Led indoor and outdoor activities and steered children away from dangers.
Organized and cleaned home after activities by picking up toys and crafts for tidy home when parents arrive.
Involved children in caring for household pets and chores.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Met children at bus stop to walk home and assist with crossing street.
Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with sign language.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Facilitated relationships with children and parents by developing caring and structured home environments.
Played games and read books to young children, limiting TV and mobile device time.
Server, 09/2017 to 01/2019 Buffalo Wild Wings – City, STATE,
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Bussed and reset numerous tables per shift, working efficiently to keep dining room and work areas clean.
Prepared beverages and filled food orders for customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Greeted and maintained relationships with regular customers.
Checked identification to enforce age regulations for alcoholic beverages.
Served needs of more than 15 customers in busy sports environment.
Owner's Assistant, 05/2013 to 08/2016 Winsted Diner – City, STATE,
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Managed multiple projects simultaneously using organizational and analytical skills.
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Prepared for and executed new menu implementations.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Planned promotional menu additions based on seasonal pricing and product availability.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Verified proper portion sizes and consistently attained high food quality standards.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Recommended menu items for new dish development, holidays, special events and promotions.
Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Education
High School Diploma : , Expected in 06/2015 Home Schooled - , GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.