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Server Resume Example

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SERVER
Professional Summary

Communicative Server/ Bartender dedicated to going above and beyond to create unforgettable guest experiences. Establish rapport with management and staff through quality of service and personal interaction. Offering 7 years of experience serving up to 25 dinner guests at a Fine Dining restaurant.

Skills
  • Tableside service
  • High-volume dining
  • Order accuracy
  • Daily specials memorization
  • Guest relations management
  • Beverage preparation
  • Cash handling expert
  • Table setting knowledge
  • Communication skills
  • Performance improvement
  • Food preparation and safety
Work History
Server, 12/2019 to Current
Sun Valley Resort – Sun Valley, Idaho
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Bartender, 06/2019 to 11/2020
Hill's Resort – Priest Lake, Idaho
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Developed drink menu with creative herb-based cocktails, contemporary wines and draft beer.
  • Waited on up to 20 customers at bar and at sometimes a 10-table bar area.
  • Operated efficiently in high-volume setting to prepare and serve more than 60 drinks per hour.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections.
Bartender, 10/2018 to 01/2019
Lajitas Golf Resort – Lajitas, Texas
  • Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Waited on up to 12 customers at bar and at a 7-table bar area.
  • Handled $2000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Maintained accurate cash drawer of $400 per shift.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
Server, 05/2017 to 10/2017
Xanterra – Columbia Falls, Montana
  • Restocked salad bar and buffet for breakfast, lunch and dinner service.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $200.
  • Greeted and maintained relationships with regular customers.

I will provide further work history upon request.

Education
Some College (No Degree): Graphic DesignDanville Area Community College - Danville, Illinois
Accomplishments
  • Won "Phil Hummel" Award for speaking out against drug use.
  • Recognized for outstanding customer service.
  • Selected to serve notable VIP guests for major private events.
Skills
  • Tableside service
  • High-volume dining
  • Order accuracy
  • Daily specials memorization
  • Guest relations management
  • Beverage preparation
  • Cash handling expert
  • Table setting knowledge
  • Communication skills
  • Performance improvement
  • Food preparation and safety
Work History
Server, 12/2019 to Current
Sun Valley Resort – Sun Valley, Idaho
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Bartender, 06/2019 to 11/2020
Hill's Resort – Priest Lake, Idaho
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Developed drink menu with creative herb-based cocktails, contemporary wines and draft beer.
  • Waited on up to 20 customers at bar and at sometimes a 10-table bar area.
  • Operated efficiently in high-volume setting to prepare and serve more than 60 drinks per hour.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections.
Bartender, 10/2018 to 01/2019
Lajitas Golf Resort – Lajitas, Texas
  • Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Waited on up to 12 customers at bar and at a 7-table bar area.
  • Handled $2000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Maintained accurate cash drawer of $400 per shift.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
Server, 05/2017 to 10/2017
Xanterra – Columbia Falls, Montana
  • Restocked salad bar and buffet for breakfast, lunch and dinner service.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $200.
  • Greeted and maintained relationships with regular customers.

I will provide further work history upon request.

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Resume Overview

Companies Worked For:

  • Sun Valley Resort
  • Hill's Resort
  • Lajitas Golf Resort
  • Xanterra

School Attended

  • Danville Area Community College

Job Titles Held:

  • Server
  • Bartender

Degrees

  • Some College (No Degree) : Graphic Design

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