Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Sociable guest relations. skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. Knowledge of construction and how to safely and properly use power tools and machinery, installing cabinets and beddings. Spent time rebuilding Crew houses for oil field companies. Spent some time as a mechanic in high school and also in the oil field for a period of time.

Skills
  • Menu knowledge
  • Dish preparation
  • Menu memorization
  • Liquor, wine and food service
  • Check payment processing
  • Effective customer upselling
  • Price memorization
  • Food safety understanding
  • Dining customer service
  • Table Bussing
  • Food inspection
  • Point of Sale (POS) system operations
  • Sales Techniques
  • Relationship management
  • Quality control
  • Service prioritization
  • Safe food handling
  • CPR/AED Certified
Education and Training
Whitehouse High School Whitehouse, TX Expected in 05/2015 High School Diploma : - GPA :
Experience
Ymca Twin Cities - Server
Hudson, WI, 08/2019 - 05/2020
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Thompson Construction - Construction Laborer
Winder, GA, 10/2018 - 04/2019

Rebuild crewhousing for drilling crews at H&P Drilling, minor electrical, minor plumbing, and flooring

Smith Senior Living - Bartender/Server
Beverly, IL, 08/2016 - 01/2018
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Calculated charges, issued table checks and collected payments from customers.
  • Processed customers' payments and provided receipts.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Cedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca Communications - Bartender
North Bend, OR, 01/2017 - 06/2017
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.

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Resume Overview

School Attended

  • Whitehouse High School

Job Titles Held:

  • Server
  • Construction Laborer
  • Bartender/Server
  • Bartender

Degrees

  • High School Diploma

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