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server resume example with 5+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Bill computation
  • Order delivery practices
  • Daily specials memorization
  • Guest seating arrangements
Work History
06/2019 to Current Server Holiday Retirement | Amarillo, TX,
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
  • Managed food resources, memorized orders and wrote patron's food orders on slips in restaurant.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
05/2018 to 07/2019 Attractions Operator City Of Raleigh North Carolina | Raleigh, NC,
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Oversaw maintenance and operation of attraction and ride equipment, maintaining safety, cleanliness and operational efficiency.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Adhered to established policies, procedures and compliance for satisfactory audit rating.
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.
  • Investigated and resolved customer complaints to foster satisfaction.
06/2015 to 06/2019 Cashier Food City | Blaine, TN,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Counted cash in register drawer at beginning and end of shift.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Operated and sanitized kitchen and food preparation equipment.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Provided customers with information on specials and discount deals.
  • Filled and mixed soft drinks, water and speciality beverages.
  • Processed payments and counted change to complete transactions.
  • Maintained effective supply levels by counting, monitoring and reordering food stock and dry goods.
  • Greeted customers, offered assistance and provided knowledgeable support.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Handled over $ 5000 worth of daily credit card and cash payments.
  • Greeted over 1000 customers per day and communicated effectively to obtain accurate orders.
  • Wiped counters, swept, and sanitized equipment to maintain clean food prep and dining areas.
Education
Expected in 05/2015 High School Diploma | Winter Springs High School, Winter Springs, FL GPA:
Expected in Bachelor of Arts | Music Education Seminole State College of Florida, Sanford, FL GPA:

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Resume Overview

School Attended

  • Winter Springs High School
  • Seminole State College of Florida

Job Titles Held:

  • Server
  • Attractions Operator
  • Cashier

Degrees

  • High School Diploma
  • Bachelor of Arts

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