server resume example

• Stocked and cleaned shelves while maintaining neat and orderly store.
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
• Calculated pricing, applied discounts and collected payments to process transactions.
• Followed loss prevention strategies, minimizing theft.
• Expedited newly received merchandise to sales floor.
• Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
• Created price tags and merchandise signs for new items.
• Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.

• Managed paperwork and necessary information required for client shipments.
• Identified reduced transport cost opportunities and improved margins
• Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
• Prioritized work based on business demands and freight delivery times.
• Determined order priorities and communicated with warehouse staff to facilitate timely completion of orders.
• Provided daily delivery routes and proof of delivery to sales team.
• Gained a decent understanding of Excel and Quickbooks.
• Pulled orders from Quickbooks to build and organize necessary shipping paperwork.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Provided excellent service and attention to customers through phone conversations.
• Resolved interpersonal conflicts by listening, finding common ground and building relationships.
• Recognized by management for providing exceptional customer service.
• Created agendas and communication materials for team meetings.
• Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
• Began the process of building an SOP (standard operations and procedures) manuel specific to our shipping department.
• Searched for competitive rates among carriers, logged rate comparisons in Excel sheets, and booked with the carrier that had the best option for our company.
• Oversaw efficient receiving and inventory management to keep stock within optimal levels.
• Coordinated inventory, stocking and ordering.
• Compared shipment contents with paperwork to support inventory accuracy and records management.
• Performed scheduled inventory counts and supply audits.
• Offered ongoing support to customers by answering additional questions and resolving issues.

Description of Business:

I created my business (Jessica Flowers Designs) when I was in High School as a way to sell my random crafts and creations. What began as selling painted rocks, hand painted cards and other miscellaneous items has turned into a successful side business! Currently I sell my product at my local Farmers Market, but I am in the process of putting together a website for myself in which I would be able to sell my handcrafted cards online. I had to drop the painted rocks... they were a crowd favorite at the market, but a nightmare to ship!

With my new online presence, I am creating a simple user experience in which the customer can browse my many card options, pick their favorites and have them mailed to their door at a fraction of the cost of store bought cards! Not only that, but the personal touch that comes from my beautiful cards is something you can’t beat.

Skills:

• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Set pricing structures according to market analytics and emerging trends.
• Led startup and creation of operational procedures and workflow planning.
• Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
• Analyzed internal processes and implemented procedural or policy changes to improve operations.
• Controlled shrinkage and product loss with monitoring and inventory management systems.
• Designed detailed business plans to outline finances, goals and operations of company.
• Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
• Created logo and brand to fit my company.
• Took project specifications and changed into drawings used to create final products.
• Created products, marketed my ideas, and sold my designs.
• Greeted customers and delivered excellent customer service to promote sales and repeat business.