Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
I am a 18 year old college student who is studying Psychology at the Community College Of Baltimore County. I am able to absorb criticism, I am very well-spoken. I have worked in an restaurant environment for four years and I would love to expand my abilities in other environments that will help further my career and my future. I am very well organized with my work and school.
- Tableside service
- Cleanliness
- Performance improvement
- Eager to learn
- Self-motivated
- Efficient
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- Cash handling expert
- Communication skills
- Sales expertise
- Highly Organized
- Responsible
- "Team-Player"
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01/2020 to 03/2020 Server Marriott International – San Antonio, TX,
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Checked identification to enforce age regulations for alcoholic beverages.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Greeted and maintained relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by [Amount]%.
- Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Prepared beverages and filled food orders for customers.
- Served needs of more than [Number] customers in busy [Type] environment.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
03/2018 to 03/2020 Server Marriott International – Marco Island, FL,
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Checked identification to enforce age regulations for alcoholic beverages.
- Greeted and maintained relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by [Amount]%.
- Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Prepared beverages and filled food orders for customers.
- Served needs of more than [Number] customers in busy [Type] environment.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
08/2016 to 02/2018 Food Runner Omni Hotels – San Antonio, TX,
- Organized and replenished supplies at food stations to optimize team performance.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Answered questions from restaurant patrons regarding menu items.
- Refilled condiments on each table when running low.
- Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Completed efficient table resets by wiping down surfaces and refilling condiments.
- Delivered food items to tables ensuring each restaurant patron received correct order.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Confirmed proper placement of products and side items while implementing special instructions.
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
- Played key role in bolstering high-end dining experience by optimizing resources allocation.
- Greeted and maintained relationships with regular customers.
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using [Software] to confirm deliveries to correct rooms.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Confirmed speed of service for all food orders while minimizing errors and complaints.
- Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
- Washed dishes, glasses and cutlery when dishwashing staff became overwhelmed.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Cleared tables immediately after guests left in preparation for next party.
- Organized dining area based on reservations, minimizing waiting times.
- Checked buffet and determined which food items needed to be refilled.
- Selected food items from serving or storage areas and placed in dishes, on serving trays, or in takeout bags
- Assisted preparation of food plates, overseeing quality and appearance.
Expected in 06/2019 High School Diploma:
Baltimore Polytechnic Institute - Baltimore, MD
GPA:
Expected in No Degree: Psychology
The Community College of Baltimore County - Catonsville, MD
GPA:
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