Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Diligent Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Excellent history of running smooth, accurate registers,Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. 2Plusus years of hands on customer service.
Skills
Customer Service and Rapport
Upselling and Cross Selling
Point of Sale Systems
High Volume Dining
Order Accuracy and Delivery
Reliable and Responsible
Cash Handling
Detail-Oriented
Team Leadership
Goal Setting and Achievement
Certified Personal Trainer/Assisted in weightloss goals
Work History
02/2019 to 01/2021ServerSunrise Senior Living | Colesville, MD,
Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
Bussed and reset tables to keep dining room and work areas clean.
Worked with POS system.
Carried and managed own bank.
Maintained order efficiency and accuracy through clear communication with kitchen staff and customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Expedited & ran food from the kitchen as it was our responsibility.
10/2016 to 06/2018Front End Cashier/Bakery Team MemberNemacolin Woodlands Resort | Mcmurray, PA,
Kept front end areas clean and organized for professional appeal to customers.
Managed customer concerns and responded to questions concerning any and all products.
Maintained current understanding of promotional ads and seasonal offerings.
Maintained a high level of service in a very fast paced environment.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked. (Bakery)
Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
Checked identification for proof-of-age for alcohol.
Learned multiple positions and provided backup at key times.
Performed cash, card and check transactions to complete customer purchases.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Assisted bakers with procuring necessary ingredients from inventory area during high-volume periods with demanding order levels.
Weighed wrapped, boxed and labeled bakery department products.
Offered immediate assistance to members and documented orders and conveyed special requests to baker and assistants.
Weighed, packaged, labeled and stocked all of Costco's bakery products daily.
Assisted bakers as needed to push out product.
Was responsible for all closing cleaning duties in the bakery as a fill in that required extensive cleaning to meet OSHA and MOD standards and sign off.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Helped customers complete purchases, locate items and join reward programs.
06/2004 to 01/2010Fine Dining ServerNemacolin Woodlands Resort | Farmington, PA,
Managed sections for smooth flow of guests and orders.
Utilized my extensive bar and wine knowledge to enhance guest dining experiences.
Responsible for opening\closing sidework & signing off on other servers.
Worked with POS system to place orders and manage bills.
Table side service that required special serving techniques.
Table side wine service
Noted special patron requests and followed up with kitchen to confirm delivery.
Kept personal bank accurate through correct billing, payment processing cash management practices during every shift.
09/2001 to 06/2004Fine Dining ServerMona MI Gabi At The Paris Resort & Casino | City, STATE,
Maintained very high level of service & multi-tasking skills. Over 1500 covers nightly.
Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
Set up tables and polished glassware and silverware.
Tableside wine service & tableside special serving techniques required on certain dishes, salads & deserts.
Suggested wine pairings to go with specific menu items.
Cultivated warm relationships with regular customers.
Worked with POS system. Carried & managed own bank.
Checked identification for minimum age for sale of alcoholic beverages.
Increased sales significantly by upselling higher-end products to customers.
Lead Server for events of 20 plus guests. (private parties)
Responsible for signing off on servers closing duties.
Responsible for making espressos, cappuccinos & lattes.
Managed sections for smooth flow of guests and orders
Education
Expected in 06/1992High School Diploma | Valley High School, Las Vegas, NVGPA:
Expected in | General StudiesUNLV, Las Vegas, NV, GPA:
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