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Server Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

A dependable and highly flexible individual with years of experience working in fast paced environments with demanding objectives for sales, service and quality. Known for creating an atmosphere of enjoyment for customers by providing them with the highest quality of service at all times. Well-versed in food serving duties along with great expertise in food and wine recommendation. Enthusiastic team player successful at multitasking, maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking.

Skills
  • Point of Sale (POS) system operations
  • Menu memorization
  • Price memorization
  • High-volume dining
  • Quality control
  • Sales Techniques
  • Effective customer upselling
  • Menu knowledge
  • Relationship management
  • Service prioritization
  • Food safety understanding
  • Safe serving knowledge
  • Anticipating guest needs
  • Maintaining glassware stock
  • Extensive spirits knowledge
  • Outstanding customer service
  • Maintaining a clean bar
  • Balancing the cash register
  • Outgoing personality
  • Service-oriented mindset
  • Organizational ability
Experience
08/2017 to 05/2020
Server Perkins Restaurants Fridley, MN,
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Interacting with the public, giving directions and responding to inquiries using customer service skills
  • Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry customers
  • Continuously developing use of critical thinking skills, necessary and increased sales of high margin menu items through effective upselling.
  • Showing responsible and dependable behavior, and being open to change and adapts to new information and obstacles.
11/2015 to 08/2018
Leasing Manager Harris County Seabrook, TX,
  • Provide ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects Manage executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication Plan, coordinate, and finalize details for travel arrangements and business development events Spearhead training and development program for new employees Serve as primary point of contact for an average of 30 incoming phone calls per day, addressing inquiries and resolving concerns Greeted and proactively assisted visitors in a timely manner Guaranteed prompt delivery of incoming mail to appropriate recipients Streamlined processes to effectively track, order, and maintain inventory Developed positive relations with external vendors and clients Executed processing of vendor contracts and implemented a standardized process, reducing contract discrepancies by 90% Instituted revised filing system, expediting the coordination of service calls and site assessments Accurately verified and processed 50+ new client applications weekly Maintained strict confidentiality of all applicant information.
11/2013 to 11/2015
Infant/Toddler Teacher Primrose Schools Smyrna, GA,
  • Responsible for the health and welfare of all students.
  • Assisted with all classroom activities making learning enjoyable.
  • Consulted with students' parents or guardians concerning their child/children.
  • Responsible for the feeding, changing, and nap preparation while assigned to the infant children.
  • Provided input for lesson plans which is a useful way to positively stimulate the children while keeping them entertained.
09/2013 to 11/2013
Cashier Pizza Hut Canton, OH,
  • Provide excellent customer service to all patrons entering the store and displayed and educated individuals on the merchandise prior to their purchase.
  • Responsible for receiving cash, credit card, and debit card purchases.
  • Explained and sold extended warranties on purchased merchandise.
  • Issue receipts, refunds and change for customers as needed.
  • Resolved customer concerns and/or complaints and escalated to appropriate channels.
Education and Training
Expected in 06/2013
Cosmetologist: Cosmetology
Coral Springs High School - ,
GPA:
Expected in 06/2014
High School Diploma:
Empire Beauty School - Fort Lauderdale, FL
GPA:

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Resume Overview

School Attended
  • Coral Springs High School
  • Empire Beauty School
Job Titles Held:
  • Server
  • Leasing Manager
  • Infant/Toddler Teacher
  • Cashier
Degrees
  • Cosmetologist
  • High School Diploma