Professional and friendly with great experience in different fields, including retail sales associate with 12+ years ,appliances sales, doc controls, case worker, restaurants, management. Outgoing personality and always eager to learn new things and help others.
Gave exceptional customer service to all guests, including during peak business periods. Accepted and processed cash, check, card. Documented and entered special orders for event catering and party trays. Completed orders according to customer preferences. Maintained work areas in a clean, neat and sanitized manner according to requirements. Received new inventory and rotated stock by dates to keep freshness of all items. Answered telephone inquiries about available menu items, products and services.
Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Administered all point of sale opening and closing procedures.Facilitated monthly and quarterly physical inventory counts.Replenished floor stock and processed shipments to ensure product availability for customers.open, close and maintain registers. provide great customer services daily.
Computed sales prices, total purchases and processed payments.Described merchandise and explain operation of merchandise to customers.Explained information about the quality, value and style of products to Influence customer buying decisions.Administered all point of sale opening and closing procedures.Answered customers' questions and addressed problems and complaints in person and via phone.Maintained visually appealing and effective displays for the entire store.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Reorganized the sales floor to meet company demands.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Trained staff to deliver outstanding customer service.Worked closely with the district manager to formulate and build the store brand.Maintained friendly and professional customer interactions.Opened and closed the store, which included counting cash drawers and making bank deposits.Maintained visually appealing and effective displays for the entire store.
Collected customer feedback and made process changes to exceed customer satisfaction goals.Provided accurate and appropriate information in response to customer inquiries.Maintained up-to-date records at all times.Developed effective relationships with all call center departments through clear communication.Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Class of 2000
completed basic classes & prerequisite and a semester of pharmacy tech.
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