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Server Resume Example

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JM
SERVER
Summary

Sociable sever and hostess skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • High-volume dining
  • Price memorization
  • Dining customer service
  • Food safety understanding
  • Check payment processing
  • Menu memorization
  • Wine pairings
  • Liquor, wine and food service
  • Effective customer upselling
  • Seating assignment preparation
  • Safe food handling
  • In-depth food and wine knowledge
  • To-go order handling and preparation
  • Customer service
  • Money-Handling
  • Trustworthiness
Experience
01/2020 - 07/2020ServerFamous Dave's Of America, Inc. | Mountainside , NJ
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
05/2017 - 12/2019HostessFs Food Group | FL, State
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Arranged each place setting attractively, using clean, chip-free plates and utensils.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Answered questions about food and order statuses for waiting customers.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Answered telephone to provide establishment information and take party reservations.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Made sure restrooms facilities were clean and restocked for guests during the day.
12/2018 - 08/2019Server AssistantTexas Roadhouse Holdings Llc | Auburn Hills , MI
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Partnered with team members to efficiently serve food and beverages.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Greeted guests with friendliness and professionalism.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Provided bread and bottle water service upon guests arrival.
  • Polished all glassware and silverware for guests.
  • Supported servers with any additional needs to ensure guests satisfaction.
Education and Training
Expected in 06/2021Associate of Applied Science: Prenursing Studies
Northwest Vista College | City, State
Certifications
  • ServSafe
Food Handlers

Completed both Foodhandlers and TABC Certificaions

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Resume Overview

School Attended

  • Northwest Vista College

Job Titles Held:

  • Server
  • Hostess
  • Server Assistant

Degrees

  • Expected in 06/2021 Associate of Applied Science : Prenursing Studies

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