Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Creative and tireless manager with drive to inspire productive teams and orchestrate profitable operations. Upholds impeccable order, cleanliness and hospitality that attracts discerning customers and generates multiple referrals. Trains team members to exude excitement and fun and to master menu content.

Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume.

Experienced manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. Five years of progressive leadership experience.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Supply Ordering and Management
  • Health Code Compliance
  • Monitoring Food Preparation
  • Inventory Management
  • Money Handling
  • Investigating Complaints
  • Performance Improvement
  • Training and Onboarding
  • Problem Solving
  • Staffing and Sales Reporting
  • Relationship Building
  • Reliable and Responsible
  • Written and Verbal Communication
  • Work Planning and Prioritizing
  • Team Leadership
Work History
Server, 07/2021 to Current
Lifestyle Communities, Ltd.Nashville, TN,
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
Women's Department Manager, 06/2008 to 02/2012
Walt Disney Co.Round Rock, TX,
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates by 40%.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
Certified Nursing Assistant, 11/2004 to 01/2008
Allegiant Home CareBrooklyn, NY,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
High School Diploma: , Expected in 06/2004
Pasco Senior High School - Pasco, WA

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School Attended

  • Pasco Senior High School

Job Titles Held:

  • Server
  • Women's Department Manager
  • Certified Nursing Assistant


  • High School Diploma

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