- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. i am also very Proactive with experience in working both FOH and BOH. I am driven, focused and a hardworking team member with vast knowledge in food safety, handling and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. I have been in the industry for nearly 15 years, I started at the age of 17 at a small mom and pop Italian restaurant. I was hired as a to go specialist and worked my way to server, bartender and shift lead. After 5 years of learning from the best I entered the corporate world and realized that even though I had a college degree I want to eventually become another shift lead and eventually a manager when the time and place is right.
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Regal Cinemas Corporation – Jensen Beach, FL,
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Memorized all menu items, both food and beverages, so I was able to make recommendations to guests whom needed proper suggestions.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Regal Cinemas Corporation – King Of Prussia, PA,
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Guaranteed complete customer service.
- Prepared myself every shift for each nightly special ie: $5 burger night, all you can eat crab, prime rib dinner, etc.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- As well as having set up for dinner specials, servers also prepared for different nights of entertainment ie: trivia night and bingo.
Regal Cinemas Corporation – Manassas, VA,
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected orders and relayed them to bartenders quickly and accurately.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Had to maintain a three table section to always ensure happy guests therefore we always delivered and made our own salad and soups, this also included bringing refills on both of those items (breadsticks included).
University of Central Florida - Orlando, FL
Hodgson Vocational Technical High School - Newark, DE,
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School Attended
- University of Central Florida
- Hodgson Vocational Technical High School
Job Titles Held:
- Server
- Server
- Server
Degrees
- Bachelor of Science
- High School Diploma
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