Outgoing server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Professional with eight years restaurant and bar experience with both FOH and BOH knowledge. Skilled at memorizing menu items and orders. Friendly and courteous sever with proficient education of fine food, wine, and spirits.
Highly responsible and reliable
Point of Sale (POS) system operation
Works well under pressure
Exceptional interpersonal skills
Extensive hospitality background
Trained in liquor, wine and food service
Food and beverage specialist
In-depth food and wine knowledge
Upbeat, outgoing and positive
Food ingredients expert
Broadway BreweryNovember 2014 to July 2015Server Columbia , MOWorked busiest weekend and weekday shifts. Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Promptly served all food courses and alcoholic beverages to guests.
CC's City BroilerAugust 2013 to March 2014Bartender Columbia , MODelivered an exceptional fine dining experience. Assisted guests with making menu choices in an informative and helpful manner, guiding the guests through the menu while demonstrating thorough knowledge of the food, ingredients, beverages, wine, and spirits. Precisely describe menu items and specials while appropriately identifying the correct wine pairings. Proactively prepare for large parties, anticipating and planning for the needs of the guests.
Bradden's July 2009 to May 2013Server/Bartender St. Charles, MODelivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Regularly checked on guests to ensure satisfaction with each food course and beverages. Managed closing duties, including restocking items and reconciliation of the cash drawer. Skillfully anticipated and addressed guests' service needs. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Checked in deliveries and signed off on products received. Guided guests through the dining rooms and provided needed assistance.
MACC2017Associate of Arts: PsychologyColumbia, MO
I am currently a full time student with the expected graduation date of spring of 2017.
Merrell University2017CosmetologyJefferson City, MO