LiveCareer-Resume

server resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Dining Customer Service
  • Effective Customer Upselling
  • Special Dietary Requirements
  • Table Setting Arrangements
  • Food Inspection
  • Point of Sale (POS) System Operations
  • Food Safety Understanding
  • Check Payment Processing
  • Conflict and Complaint Resolution
  • Bathroom Servicing
  • Warm and Friendly
  • Order Accuracy and Delivery
  • Service-Oriented
  • Cleaning and Sanitizing
  • PPE Guideline Compliance
  • Transactions and Cash Handling
  • High Energy and Stamina
  • Ability to Lift 30 Pounds
  • Verbal and Written Communication
  • Dining Room Cleaning and Upkeep
  • Team Player
  • Cool Under Pressure
Experience
Server, 11/2022 to Current
Tutera Senior LivingLake Charles, LA,
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared checks, itemizing total meal costs and taxes.
  • Filled condiments and napkin containers during slack periods.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Set up tables in between patrons to reduce wait times.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Responded to ad hoc cleaning duties at end of shift.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Housekeeper, 03/2021 to 11/2022
Affinity Living GroupPriceville, AL,
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Sorted and counted linens and organized in storage areas.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Used cleaning chemicals following proper guidelines.
  • Communicated with maintenance team on damages to repair.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Maintained and organized cleaning supplies stock.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Inspected furniture for damage or stains in between guest stays.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Server, 04/2018 to 09/2022
Tutera Senior LivingMontgomery, AL,
  • Provided exceptional service to high volume of daily customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared checks, itemizing total meal costs and taxes.
  • Filled condiments and napkin containers during slack periods.
  • Set up tables in between patrons to reduce wait times.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education and Training
High School Diploma: , Expected in 06/2012 to Southwest Edgecombe High School - Pinetops, NC
GPA:

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Resume Overview

School Attended

  • Southwest Edgecombe High School

Job Titles Held:

  • Server
  • Housekeeper
  • Server

Degrees

  • High School Diploma

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