LiveCareer-Resume

server resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Customer-oriented service provider with 14 years of experience in restaurant operations and customer service industry. Dependable, quality-focused professional well-versed in serving delicious food and beverages while maintaining dining, kitchen and cleanliness standards. Collaborative team leader with comprehensive background of equitable supervision.

Skills
  • Wine Service
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Order Delivery Practices
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • High-Volume Dining
  • Guest Seating Arrangements
  • Guest Relations Management
  • Food Sales and Promotion
  • Daily Specials Memorization
  • Bill Computation
  • Ordering Procedures
  • Table Setting Knowledge
  • Sales expertise
  • Item promotion
  • Cash handling
  • Food preparation and safety
  • Front-of-house display creation
  • Menu presentation
  • Performance improvement
  • Beverage preparatio
  • Busser
  • Cooking
  • Food Preparation
  • Food Service
  • Kitchen Experience
  • POS
  • Restaurant Experience
  • Serving Experience
  • Communication and interpersonal skills
  • Customer centric mind set
  • Deep knowledge in product or inventory
  • Genuine enthusiasm for the company and it's products
  • Creative problem solving and decision making
  • Empathic attitude
  • Ability to adapt and prioritize across multiple tasks and unexpected situations
  • Active listening and trust building
  • Food Safety
  • Bartending
  • Microsoft Word
  • Upselling
  • Banquet Experience
  • Host/Hostess
  • Microsoft Powerpoint
  • Kitchen Management Experience
  • Retail Sales
  • Inventory Control
  • Catering
Work History
Server, 06/2017 - 01/2018
Restoration Hardware West Hollywood, CA,
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Bussed and reset 6 tables per shift, working efficiently to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Server, 02/2017 - 06/2017
Erickson Living Overland Park, KS,
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Fine Dining Server, 03/2012 - 01/2015
Nemacolin Woodlands Resort Mcmurray, PA,
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
  • Rolled silverware, set up tables and polished glassware and silverware.
  • Suggested wine pairings to go with specific menu items.
  • Ran food from chefs to guest tables including dishes that required special serving techniques.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Sales Associate, 02/2009 - 06/2010
Byrne Dairy Stores Clinton, NY,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Processed product returns and assisted customers with other selections.
Education
GED: College Prep, Expected in 08/2007
-
Carroll High School - Beavercreek, OH,
GPA:
Status -

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Resume Overview

School Attended

  • Carroll High School

Job Titles Held:

  • Server
  • Server
  • Fine Dining Server
  • Sales Associate

Degrees

  • GED

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