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server resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Dynamic restaurant professional with 30 years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Outgoing Bartender & Server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Experienced Waitress bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with in-depth knowledge of Italian, Japanese, French, American, & Mexican cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Experienced food service professional with solid background in high volume and Fine Dining environments and willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance.

Self-motivated and dependable Server & Bartender capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering 22 years of experience working in the Bar Industry.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Hardworking Server & Bartender skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 30 years of experience.

Customer-oriented server with 30 years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction 100% by maintaining upbeat attitude, quickly attending to guests and being knowledgeable, and outgoing.

Skills
  • Dining customer service
  • Check payment processing
  • Table setting arrangements
  • Menu memorization
  • Effective customer upselling
  • Wine pairings
  • Point of Sale (POS) system operations
  • High-volume dining
  • Liquor, wine and food service
  • Food safety understanding
  • Price memorization
  • Prompt table clearance
  • Effective sales techniques
  • Quality control
  • Service prioritization
  • In-depth food and wine knowledge
  • Relationship management
  • Sales techniques
Experience
03/2020 to Current
Server Firstservice Residential San Jose, CA,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Served average of 30 patrons daily at pizza
  • Restaurant with consistent recommendations for exceptional service.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
01/2020 to 03/2020
Server Firstservice Residential Alexandria, VA,

Placed reservations through phone and email into POS System.

  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Served average of 40 patrons daily at Japanese Steakhouse and Sushi Bar &

  • Restaurant with consistent recommendations for exceptional service.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
03/2019 to 08/2019
Bartender & Server Jc Resorts Llc San Diego, CA,
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Processed over 50 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Managed up to 50 customers per shift while simultaneously assisting 4 restaurant servers.
  • Mitigated behavioral issues and liability related to customers' excessive drinking by paying close attention.
  • Maintained tight financial controls with highly accurate daily registers.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Neatly sliced and pitted fruit or garnishing drinks.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
05/2013 to 12/2017
Bartender Harbor Site City, STATE,
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Prepared and served over 150 drinks per shift in high-volume Beach & Biker type environment.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Filled ice bins 10 times throughout shift and cleaned them 3 times weekly.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Prepared over 30 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 60 patrons per shift.
  • Engaged in small talk with over 60 patrons per day to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Processed over 60 transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Reinvented classic cocktails Martinis and shots to complement new menu options.
  • Trained 3 new bartenders in 1 year to increase knowledge of drink preparation and upselling techniques.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Monitored patrons to keep alcohol consumption in designated areas.
Education and Training
Expected in to to
: Cosmetology
Miller Motte Technical College - Wilmington, North Carolina
GPA:

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Resume Overview

School Attended

  • Miller Motte Technical College

Job Titles Held:

  • Server
  • Server
  • Bartender & Server
  • Bartender

Degrees

  • Some College (No Degree)

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