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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dynamic restaurant professional with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Outgoing [Job Title] skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.

Adaptable [Job Title] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing [Number] years of experience with [Type] food service.

Hardworking [Job Title] with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.

Self-motivated and dependable [Job Title] capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering [Number] years of experience working in [Industry].

Experienced food service professional with solid background in [Type] environments and willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance.

Skilled food service professional offering expertise in order taking, money handling and product promotion. Maintain deep understanding of menu offerings to provide expert recommendations for any desire. Familiar with special dietary requirements such as food allergies and celiac disease.

Polished [Job Title] with aptitude for menu memorization and quick calculations. Extensive experience providing first-rate service in [Type] establishments. Thrive in fast-paced environments through excellent [Skill] and [Skill] skills.

Emerging food service professional and culinary arts student seeking position in elegant fine-dining establishment. Extensive knowledge of high-end ingredients and complementary food and wine pairings. Ready to advance training with real-world experience.

Goal-focused [Job Title] well-versed in [Type] restaurant settings. Driven to go above and beyond to satisfy customers, improve operations and support team members. Maximize table turnover to take advantage of every sales opportunity without sacrificing service.

Personable [Job Title] with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of wine and craft beers. ServeSafe Certified.

Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action].

Efficient [Job Title] with strong interpersonal and coaching skills. Background in [Type] and [Type] restaurants. Talented at delivering food to guests and turning dining tables rapidly to maximize team efficiency. Offering [Number] years of experience in progressive roles with increased accountability.

Dedicated [Job Title] offering food safety knowledge, sales expertise and determination to satisfy every customer. Skilled in memorizing menus, making drinks and promoting customer loyalty.

Hardworking [Job Title] skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with [Number] years of experience.

Focused [Job Title] with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over [Number] years of experience in [Industry] industry.

Skills
  • Check payment processing
  • Wine pairings
  • High-volume dining
  • Dining customer service
  • Menu memorization
  • Food safety understanding
  • Point of Sale (POS) system operations
  • Effective customer upselling
  • Hors d'oeuvres service
  • Bussing expertise
  • Food inspection
  • Table setting arrangements
  • Price memorization
  • Dish preparation
  • Special dietary requirements
  • Prompt table clearance
  • Menu knowledge
  • Liquor, wine and food service
  • Conflict and dispute resolution
  • Sales techniques
  • Quality control
  • Effective sales techniques
  • Safe food handling
  • In-depth food and wine knowledge
  • Relationship management
  • Service prioritization
Experience
01/2020 to Current Server Bridge Senior Living | Peachtree City, GA,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Promoted desserts, appetizers and specialty drinks.
  • Placed reservations through phone and email into [Software].
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Prepared salads and appetizers to back up kitchen staff.
08/2019 to 11/2019 Busser Viejas Enterprises | Alpine, CA,
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Increased productivity by working quickly, helping other bussers and looking for ways to improve.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Cleaned table tops, [Type] surfaces and floors of assigned areas while assisting team members with daily tasks.
  • Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
  • Resolved various customer issues quickly to increase customer satisfaction.
  • Collaborated with restaurant staff, including management and [Job Title] on meeting needs and satisfying customer requests.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Reduced spending on inventory orders by using minimal supplies and [Action].
  • Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
  • Improved quality of service [Number]% by working closely with [Type] staff and meeting customer expectations.
  • Consistently went above and beyond expectations by helping with [Task] and [Task] to support teammates and provide customer service.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Backed up cashier staff to process customer orders and payments.
  • Executed cash transactions quickly and accurately.
  • Greeted guests with friendliness and professionalism.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
  • Offered product samples, answered questions and suggested products.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Stocked displays with new and transferred merchandise.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
10/2018 to 06/2019 Host Edina Grill | Minneapolis, MN,
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered telephone to provide establishment information and take party reservations.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Worked within [Type] application to collect reservation information and communicate updates to guests.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Cleaned seating area and checked restrooms every [Timeframe].
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Notified servers after seating parties in section for prompt service.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Completed end-of-day financial paperwork in [Number]-table restaurant, efficiently using [Software].
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Handled up to $[Amount] of card and cash transactions daily, accurately keeping payment records and investigating irregularities.
  • Prepared banquet rooms for use, adjusting lights, sound volumes and room temperature to provide comfortable experiences for guests.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Placed reservations through phone and email into [Software].
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Guided guests to appropriate seating for party size, provided with menus and [Action].
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
  • Tracked seated guests and available seating using [System].
  • Answered questions about food and order statuses for waiting customers.
Education and Training
Expected in 05/2020 High School Diploma | Paladin , Blaine, MN, GPA:

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Resume Overview

School Attended

  • Paladin

Job Titles Held:

  • Server
  • Busser
  • Host

Degrees

  • High School Diploma

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