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Server Resume Example

Resume Score: 80%

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AM
SERVER
Summary

High-energy sales leader with proven relationship-building skills and significant background working with admirable customers. Consistently drive sales and bring in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas by 12%.

Skills
  • Relationship selling
  • Sales strategies
  • Industry trends
  • Web technologies and services
  • Consultative sales
  • Sales development
  • Personnel training
  • Product and service knowledge
  • Sales proposal creation
  • Customer service
Experience
Server / CMX Cinemas - Alpharetta, GA11/2019 - 02/2020

As a server you are the main point of contact with guests, guiding them through the experience every day. Daily mission is to create a personalized and memorable experience with every interaction, creating a bond with each guest, providing a friendly & cheerful place for all guests by delivering exceptional service and world-class hospitality, with a great attitude, sense of humor with a smile. Due to Covid-19 the movie temporarily closed for business

Daily responsibilities

  • Greets guests, introduces self, and presents guests with menu to welcome them at assigned sections
  • Informs guests of specials and menu changes and makes recommendations so they may make an informed food and beverage choice
  • Responsibly serves alcoholic beverages to guests, ex. Checks IDs and adheres to alcohol awareness policy to prevent guest intoxication
  • Takes and records food and beverage orders from the guests and repeats orders back to the guest to ensure accuracy
  • Effectively uses POS system to relay orders to kitchen staff and bar by accurately entering items
  • Runs food from expo to guests seated in tavern
  • Responsible for guest satisfaction by handling guests' complaints including alerting manager to ensure return visits
  • Communicates with team members and managers regarding availability of tables, seating of large parties, or special requests

Specific Job Skills, Knowledge and Abilities:

  • Possess Liquor permit, Extensive Beer, Wine, Liquor knowledge understand, sell and support preparation of items
  • Ability to personalize guest experience by describing all menu items, prices and methods of preparation to encourage the guests to choose items that are tavern specialties
  • Knowledge of federal, state and local laws, ordinances and regulations regarding serving alcohol to minors and intoxicated patrons.
Front Desk Sales Representative / Dave & Buster's Entertainment Inc. - Alpharetta, GA05/2017 - 10/2019

Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet Guests with a positive attitude and enthusiasm while performing multiple job functions.
  • Assists the Guest face to face and via phone with all requests and answers questions as needed while making recommendations on items.
  • Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
  • Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
  • Conduct merchandise inventory during and after shift, for restocking of necessary supplies. Brings all areas up to standard.
  • Reviews the cleanliness and organization of the front desk are stocked, properly cleaned, and maintained.
  • Properly positions and set up displays to increase Guest traffic and promote sales.
  • Assists other Team Members as needed.
  • Ability to Work in a noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Move about the facility and stand for long periods of time, While performing the duties of this position.
Cashier / Jewel Osco - Oswego, IL02/2014 - 07/2016

Provide exceptional customer service, performs all cash register functions and bags products, while always displaying a positive, helpful and enthusiastic attitude

  • Greet customers entering the store, answer questions and provide information on merchandise, procedures or policies.
  • Ring up customer purchases accurately and accept payment for purchases by cash, check, credit card, credit card or automatic debit cards and provide receipt(s) to the customer.
  • Count the cash drawer at the beginning and end of shift to verify the base amount is correct and that there is adequate change.
  • Responsible for receiving merchandise, unloading or unpacking merchandise, marking it with codes to be identified, stocking shelves, and assisting with signage as directed.
  • The ability to successfully perform the essential job functions.
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Education and Training
Georgia State University - Atlanta, GASome College (No Degree): Business
South Forsyth High School - Cumming, GA05/2017High School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • CMX Cinemas
  • Dave & Buster's Entertainment Inc.
  • Jewel Osco

School Attended

  • Georgia State University
  • South Forsyth High School

Job Titles Held:

  • Server
  • Front Desk Sales Representative
  • Cashier

Degrees

  • Georgia State University - Atlanta, GA Some College (No Degree) : Business
    South Forsyth High School - Cumming, GA 05/2017 High School Diploma

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