LiveCareer-Resume

server resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
I am currently exploring the possibility of obtaining a position in a company where I can utilize my experience and skills toward becoming a valuable team member. As a team player, I am able to integrate and adapt effective people, situations and work environment. My work is quick and efficient and I provide service in a professional and efficient manner. I have included my resume for your review and welcome the chance to meet you to discuss how I can contribute to your company. Thank you for taking the time to consider my application. I hope to hear from you at your convenience.
Highlights
  • Communications Skills
  • Flexibility/Adaptability
  • Highly responsible and reliable
  • [Florida] Food Handlers card
  • Problem-Solving
  • Works well under pressure
  • Extensive hospitality background


  • High-volume dining
  • Courteous demeanor
  • Fluent in [Spanish/English]
  • Savvy negotiator
  • Service upselling
  • Cash handling policies
  • Restocking inventory
Experience
Customer Service Associate, 04/1999 to Current
DanaherSioux Falls, SD,
  • Greet customers with enthusiasm and offered immediate and friendly service.
  • Partnered with program management and store leads to make recommendations, process improvements and corrective action plans.
  • Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
  • Contributed to the growth of the business by ensuring that customers were satisfied with service and quality.
  • Reduced process lags and trained [8] employees on product knowledge and sales techniques while managing staff to ensure optimal productivity.
  • Implemented customer service process improvements to limit wait times.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Served as company's bilingual [English] and [Spanish] Customer Service Representative.
Server, 06/2001 to 06/2018
Bridge Senior LivingSpringboro, OH,
  • Provide a warm and sincere greeting using the guest's name.
  • Appropriately suggested additional items to guests to increase restaurant sales.
  • Maintain knowledge of current menu items, garnishes, ingredients and preparation methods. 
  • Promptly serve all food courses and alcoholic beverages to guests.
  • Communicate with kitchen staff regarding the guest allergies and dietary preferences.
  • Regularly check on guests to ensure satisfaction with each food course and beverages.
  • Accurately record orders and partner with team members to serve food and beverages that exceeds guest's expectations.
  • Routinely clean table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Effectively use items in stock to decrease waste and profit loss.
Education
High School Diploma: Physical Therapy, Expected in 1992
Jose Marti - Havana, Cuba
GPA:
Languages
Bilingual Spanish / English
Awards
  • Five Star Nominee
  • Training Certificate 
  • Milestone Award

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Resume Overview

School Attended

  • Jose Marti

Job Titles Held:

  • Customer Service Associate
  • Server

Degrees

  • High School Diploma

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