Expected to graduate with an Associate of Nursing Degree with honors in May 2015 Experienced in CNA and Behavioral Health Technician responsibilities Experienced in executive-level administrative support and customer relations; Over 15 years of business, sales management, and customer relations experience. Skilled in research, analyzing data, writing, and editing. Detail-oriented, accurate, and dependable, with an uncompromising work ethic. An active listener with strong interpersonal skills. Strive to understand client needs and provide exceptional results; Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Proficient with MS Word, Excel, PowerPoint, PowerChart, FirstNet, and Internet applications; able to learn new programs quickly. Enthusiastic professional that has a high degree of self-initiative Dedicated restaurant manager with over ten years of experience. Outstanding interpersonal, negotiation, and mediation skills. Adept at cost control; reducing labor and cost of goods through strategic staffing and budget development. Accomplished restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees including management team; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. Achieved restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. Met restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; lead all financial areas including sales growth, cost management, and profit growth Controlled costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation. Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; maintaining parking lot and walkways. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
