LiveCareer-Resume

senior web producer resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable Web Producer with strong ability in time management. Highly organized, proactive and punctual with team-oriented mentality. Performance-oriented with excellent understanding of technologies, accessibility requirements and performance capabilities. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Skills
  • Leadership
  • Reliable & Trustworthy
  • Good Work Ethic
  • Computer Skills
  • Problem Resolution
  • Active Listening
  • Organizational Skills
  • Microsoft Office
  • People Skills
  • Conflict Resolution
  • Customer Service
  • Planning & Organizing
  • Team Building
  • Data Management
  • Training & Development
  • Friendly, Positive Attitude
Experience
Senior Web Producer, 09/2006 to Current
Absorb Lms Software Inc.Tampa, FL,
  • Developed web pages using content management systems and Cvent.
  • Implemented searchable indices for webpage content.
  • Coordinated production across stages from concept and design development through final testing and optimization.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Leveraged expertise in user preferences and accessibility requirements to establish design specifications and optimize approaches.
  • Designed, built and maintained websites using authoring or scripting languages, content creation tools and digital media.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Meeting Event Manager, 04/2001 to 09/2006
Benchmark HospitalityLake Havasu City, AZ,
  • Handled client questions and concerns via different communication channels to deliver exceptional customer service.
  • Assembled creative and innovative event attractions based on internal capabilities or outsourced to qualified vendors.
  • Coached and counseled employees to reflect company service standards and procedures.
  • Met with potential clients to perform site inspections and give tours of facility, meeting rooms and offered activities.
  • Developed relationships with vendors to facilitate quality service at competitive rates while maintaining financial responsibility within budgets.
  • Developed and implemented effective marketing plans for generating event revenues.
  • Created detailed timelines for events based on scope of work required by each department involved in process.
  • Reserved space, equipment and personnel needed to facilitate events.
  • Managed comprehensive budgets to allocate event resources and stay within financial constraints.
  • Searched and negotiated suitable venues as per setup requirements and budget constraints.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Attended and participated in industry events.
  • Designed contracts, collected fees and booked venues for events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Assessed event success and identified improvement areas through client feedback.
  • Directed florists, photographers, musicians and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Built robust vendor network to secure cost-effective, high-quality products.
  • Implemented promotional strategies to maximize conference and convention attendees.
  • Conferred with customers to gather event requirements and explore opportunities.
  • Oversaw advanced event registration and day-of check-in to handle high volume of guests.
  • Sourced speakers and special guests for wide range of corporate, industry and charitable events.
  • Managed safe and smooth food delivery at banquets, conferences and social events.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
  • Arranged security, printing and supply vendors to meet unique requirements of each event.
  • Selected catering services for different types of events, balancing cost, menu and term options against client demands.
  • Supported accurate financial recordkeeping by closely checking bills and approving payments.
  • Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
  • Created program activities, agendas and budgets based on client requirements.
  • Documented events with details in customer preferences, financial considerations and successes and failures.
  • Organized guest support services for guests to meet accommodation, transportation and service needs.
  • Worked with professional and trade associations to create memorable and successful events.
Registration Specialist, 11/1998 to 04/2001
Arapahoe CountyLittleton, CO,
  • Provided customer service support and advice on regulations and requirements regarding various registration programs.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.
  • Oversaw quality control to identify inconsistencies and malfunctions.
Education and Training
: Technology Education, Expected in to St. Louis Community College - Meramec - St. Louis, MO,
GPA:
: Information Technology Project Management, Expected in to St. Louis University - St. Louis, MO,
GPA:
Activities and Honors
  • CMP Certificate

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Resume Overview

School Attended

  • St. Louis Community College - Meramec
  • St. Louis University

Job Titles Held:

  • Senior Web Producer
  • Meeting Event Manager
  • Registration Specialist

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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