Senior Waitress Resume Example
Love this resume?Build Your Own Now
SENIOR WAITRESS
Professional Summary
Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.
Skills
|
|
Work History
Senior Waitress | Aldi - Bensalem , PA04/2015 - 12/2019
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Developed, implemented and managed business plans to promote profitable food and beverage sales
- Organized special events in restaurant, including receptions, promotions and corporate luncheons
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
- Prepared for and executed new menu implementations
- Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Led and directed team members on effective methods, operations and procedures
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
- Skillfully interacted with external vendors to obtain best quality in pricing and product
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
- Reconciled cash and credit card transactions to maintain accurate records
- Maintained safe working and guest environment to reduce risk of injury and accidents
- Created fun team building activities to engage staff in up-selling to meet revenue targets
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime
Real Estate Assistant | Cache Creek Casino Resort - Brooks , CA07/2012 - 04/2015
- Prepared documents such as purchase agreements and disclosures
- Maintained efficient office operations by handling all errands and administrative functions
- Coordinated appointments to show marketed properties
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use
- Managed multiple projects simultaneously using organizational and analytical skills
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Drafted professional business memos, letters and marketing copy to support business objectives and growth
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
Waitress | Jim's Coffee Shop - City , STATE08/2011 - 04/2015
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Set dining tables to prepare for diverse types of events and follow strict service standards
- Stored food in designated containers and storage areas to increase shelf life and prevent spoilage
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers
- Prepared beverages and filled food orders for customers
- Loaded trays with accessories, including eating utensils, napkins and condiments
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Restocked salad bar and buffet for lunch and dinner service
- Maintained customer satisfaction by clarifying questions about orders and specialty items
Education
Las Positas College - City, State05/2015GED
Castro Valley High School - City, State06/2009High School Diploma
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Measurable results
Resume Overview
School Attended
- Las Positas College
- Castro Valley High School
Job Titles Held:
- Senior Waitress
- Real Estate Assistant
- Waitress
Degrees
- GED
High School Diploma
Similar Resumes
