Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Results-oriented e-commerce executive with MBA, strategy background and work experience on three continents. Relocating to Washington DC area late August 2017 and looking for my next challenge
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
01/2015 to Present
Bickford Senior Living Columbus, , Malaysia
  • SVP, Head of Transformation Projects: Key project lead on broad portfolio of Lazada integration projects with Alibaba.
  • Drove pricing competitiveness excellence initiative across categories, improving Lazada competitiveness by >5% in less than a month.
  • Best practices implemented regionally.
  • Led overhaul of the category onsite and traffic management function by creating new campaign toolkit and partnering with Tech Product team to scale and provide transparency on onsite performance.
  • Served as interim Director of Fashion, leading category through two key campaigns including Ramadan Director of Electronics: P&L owner of electronics categories (~50% of country P&L, promoted to SVP in Aug.'16).
  • Grew revenue by 70% YoY, well above regional electronics average and improved gross margins by 40bps.
  • Launched 30+ new brand relationships including Samsung and Microsoft; kicked off joint business plans.
  • Guided cross-functional projects including new buying framework rolled out regionally and pilot for Malaysian merchants to source directly from Chinese Alibaba partners.
  • Managed team of 20 and groomed 6 subordinates to take on leadership positions within the organization.
06/2012 to 09/2014
Senior Vendor Manager Amazon.Com, Inc. Staten Island, , France
  • Sports & Leisure: P&L Owner for Retail Sports Equipment.
  • Doubled revenue annually by creating 140 new supplier partnerships, expanding product offerings with existing partners, and spearheading seasonal promotional plans.
  • Improved profit margins by 250bps through negotiations with local and pan-European suppliers, making Sports the most profitable category in its division in France.
10/2011 to 05/2012
Managing Director and France Country Manager Infosys Ltd Somerset, , France
  • Founder of fast-growing online flash sale business for home & living.
  • Launched and doubled revenue monthly to six figures.
  • Recruited team of 35+ people, set up and managed all operations including: brand and product selection, sourcing, merchandising, online content management, CRM, logistics, customer service, HR and finance.
09/2009 to 09/2011
Consultant Joe's Auto Parks Santa Monica, CA,
  • Advised clients on business strategy and execution across industries and functions.
  • Key projects included:.
  • Growth Strategy: Led customer segmentation effort to refocus growth for B2B $2bn division of specialty retailer.
  • Made recommendations resulting in $50M gain in EBIT.
  • Cost Reduction: Oversaw realization of ~$400M in synergies following post-merger integration of global pharmaceutical giants; led dialogue with line teams to address mitigation strategies.
08/2004 to 06/2007
Supervisor Cdw North Las Vegas, NV,
  • Selected for rotational management program at industrial supply distributor, serving as: Freight Receiving Supervisor: Managed team of 12 responsible for quality control of incoming merchandise.
  • Planned and oversaw key aspects of 5-month relocation to new warehouse facility.
Sales Operations Supervisor , ,
  • Led team of 9 processing exceptional sales, including high value orders and exports.
  • Cut orders aging past 20 days by 30% through training and utilization of alternate suppliers/catalog items.
Education and Training
Expected in June 2009
Master of Business Administration (MBA):
Harvard Business School - Boston, MA
Expected in June 2004
Bachelor of Arts: Political Science and Comparative Literature
Swarthmore College - Swarthmore, PA
Political Science and Comparative Literature
Modern art and literature, wine tasting, cooking and traveling
Native English and French speaker, conversational in German and Italian
Activities and Honors
B2B, business plans, business strategy, catalog, Chinese, content management, Cost Reduction, CRM, clients, customer service, Electronics, English, Fashion, fast, finance, flash, French, functional, German, HR, Italian, leadership, logistics, Director, merchandising, negotiations, pricing, profit, project lead, speaker, quality control, Receiving, Retail, sales, Strategy, Supervisor
Additional Information
  • Interests: Modern art and literature, wine tasting, cooking and traveling

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School Attended

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  • Swarthmore College

Job Titles Held:

  • Senior Vendor Manager
  • Managing Director and France Country Manager
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  • Supervisor
  • Sales Operations Supervisor


  • Master of Business Administration (MBA)
  • Bachelor of Arts

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