UAE visa valid till 30th Jan 2015 Brief Overview Working as the Administrator\Coordinator for the eMDP programs at Indian Institute of Management, Kozhikode, India from Jan 2014. ITIL v3 certified professional with Cisco certified Network Associate with 5+ years of experience Desktop, Perimeter, Web and Mail Security. Expertise working in fast-paced, high tech environments requiring skills in scheduling, team building and team managing.
Firewalls, VPN Solutions, Mail -Web gateways, Personal firewall, Antivirus solutions, Proxies, Mail and hard disk encryption, Vulnerability scanning and Log analysis
Tools and Utilities
NetForensics, Qualys Guard, NSM, ESM and Incident handling tool like Avita, Remedy, Cyber Armor, MS Word, MS Excel, Power Point, Outlook
VPN Concentrator: Cisco 3200 Series, Microsoft VPN
Mail gateways: Mail Marshal, IronPort, Symantec Message Labs
Web gateways: Cisco Iron Port and Microsoft ISA Proxy Server. Antivirus: SEP, SAV, McAfee EPO, SMEX for exchange servers and Trend Micro Officescan
ACS: Cisco TACACS Server
Personal firewall: Cyber Armor, Sygate
Senior Specialist E-security
GSOC supports business exclusively on security domain.
Goal of GSOC is to provide the business to customer in efficient and effective manner pertaining to network and information security, which includes managed security service, consulting and auditing.
GSOC is a shared business model for security projects which adhere to the ITIL standards and procedures.
Clients: Nokia, Avago, Spansion, Brocade, UTi and AstraZeneca.
Roles & Responsibilities: Technical: Handling all levels of incidents, escalated issues and change orders for firewall and other security products.
Consulting and executing major infrastructure changes which require downtime for business.
Managing and troubleshooting the website access using the IronPort Proxy server and Microsoft ISA server for end users and mail flow using the Message Labs gateway products.
Scheduling and managing host scan using McAfee EPO, SEP and SAV Handling L3 tickets on Mail Marshal Email gateway and on Symantec Cloud services.
Vulnerability assessment in the infrastructure through Qualys Guard tool and Nessus.
Handling antivirus incidents using Symantec Endpoint Protection, Symantec Antivirus and MacAfee EPO 4.0.
Managing the Juniper IDP Intrusion detection and prevention system.
Analyzing the IDP logs for suspicious traffic running on the network through NetScreen Security manager.
Vetting into network treads and attacks and mitigating and monitoring real time security incidents from infrastructure using NFx.
Process: Handling incidents problems, release management and change management tickets.
Providing RCA for infrastructure outages in short durations.
Providing training on technology and process and development to the L1 resources.
Managing the ISO reporting Report validation on monthly/weekly/daily basis summarizing the results of the analysis.
Managing the shift updates and ensuring the accuracy on it.
Providing RCA for infrastructure outages.
Solution offering and consulting for upcoming project and focusing on new business from existing customers.
Providing training and development to L1 resources.
Details at Indian Institute of Management Indian Institute of Managementthe Administrator\Coordinator Kozhikode, India
eMDP are short-duration management development programs delivered through interactive distance learning platform.
These programs are designed for executive development without demanding participants to take a break from work or having to travel to IIM Kozhikode campus.
The eMDP programs offered in association with our technology partners provide classroom facilities in over 50 different cities.
The classes are delivered through online tool called Cisco WebEx.
Roles and Responsibilities Technical: Expertise in Microsoft outlook, word, excel, power point.
Fluency in English, Hindi.
Expert in the online Cisco tool called WebEx which includes troubleshooting, new function add up.
Conducting technical training for the new resources on WebEx.
Process: Handling all levels of escalated issues related courses and curriculum.
Consulting and executing major changes in administrative level which requires meetings and approvals from the management and board.
Managing the facility of IIM and the participants.
Budgeting each course and fee structure coordinating with accounts team monthly.
Marketing the management programs.
Solution offering and consulting for upcoming project and focusing on new business.
Providing training and development to new resources.
Need to coordinate with the IIM officials, Professors, candidates and the e-class platform providers for scheduling classes.
To prepare the program objectives and program modules and sessions schedules.
Coordinating with network team on the class delivery over internet and online fee payment through IIM gateways.
Ensuring the program delivery is done effectively on the Cisco platform.
HCL COMNET HCL Comnet LtdSeptember 2008 to November 2013Senior Network Security Specialist
TKMCE, Kollam under Kerala University1 2008Bachelor of Technology (CSE)
Higher Secondary Education from StJoseph's Anglo Indian GHSS, Kozhikode, 2004 with 79% Secondary School Leaving Certificate from St. Michaels' GHSS, Kozhikode, 2002 with 87% Certifications Certification Product Cisco Certified network administrator Cisco ITIL V3 - Foundations
Good in analyzing and solving problems with permanent solution. Enthusiastic to work in different world culture. Conceptually clean with the ability to gauge the depth of assignments. Ability to encourage and activate the team. Quick learner. Sharing the knowledge. Personal Details: Name
No of year Exp 6 years Preferred Location Dubai I (Geethu ), hereby declare that the above furnished details are true to the best of my knowledge. (Geethu Alphonsa)
administrative, Antivirus, auditing, basic, Budgeting, change management, Cisco, Cisco Certified, Consulting, encryption, Clients, delivery, Email, English, Firewalls, firewall, gateways, gateway, Hindi, information security, ISA, ISO, ITIL, Managing, management development, Marketing, McAfee, meetings, access, MS Excel, excel, exchange, Microsoft ISA server, Mail, Microsoft outlook, Outlook, Power Point, word, MS Word, network administrator, network, Proxy Server, real time, reporting, scanning, Scheduling, servers, Symantec, technical training, Trend, troubleshooting, Utilities, validation, VPN, website
ITIL Strengths: Good in analyzing and solving problems with permanent solution. Enthusiastic to work in different world culture. Conceptually clean with the ability to gauge the depth of assignments. Ability to encourage and activate the team. Quick learner. Sharing the knowledge. Personal Details: Name