SENIOR SECRETARY Resume Example
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SENIOR SECRETARY
Experience
SENIOR SECRETARY, 08/2020 to Current
South Dakota Board Of Regents – Aberdeen , SD
South Dakota Board Of Regents – Aberdeen , SD
- Provided administrative and clerical office support to division/department director.
- Maintains discretion and handles sensitive and confidential information.
- Coordinates communications, public notices/announcements, financial processing, registration, record keeping and other administrative functions.
- Enters work orders.
- Coordinates and attends meetings, meeting minutes, handle a multitude of diverse tasks simultaneously.
- Acts as the department's primary contact for the coordination and completion of public records requests.
- Oversees the department's payroll, purchasing, accounts payable functions, and performs audits.
- Assists in developing department policies and procedures and coordinating implementation.
- Decreased expenditures 15% by implementing inventory controls and standardizing ordering procedures.
- Acts as Executive Assistant to executive, handles busy phone system, and acts as primary liaison between other departments, and upper-level management.
- Coordinates complaints/concerns and develops solutions.
- Partner with Human Resources to maintain office policies as necessary.
- In cooperation with IT (Information Technology) department ensures all office equipment are efficient.
- Assist in coordinating the hiring process, updating employee information, and creating and/or producing documents and forms.
- Performs special projects, aides in compliance management by regularly checking documentation, records, and employee work.
SENIOR CLERK, 03/2019 to 08/2020
Anthem, Inc. – Kirkland , WA
Anthem, Inc. – Kirkland , WA
- Researches, writes, and edits departmental reports, memos, letters, and publications.
- Prepares and maintains files and records.
- Proofs and checks for accuracy, provides backup support to other departments as necessary.
- Arrange rapid office equipment repair and maintenance with vendors.
- Generates presentations and proposals for use in meetings, assists in bookkeeping and generates budget reports.
- Established efficient workflow processes, monitors daily productivity and implements modifications to improve overall effectiveness of personnel and activities.
- Liaison with Risk Management in dealing with employee related incidents.
- Provides advanced office support, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
- Answers telephone calls to field inquiries from vendors, other agencies, departments and various other callers seeking requests for information.
- Manages inventory records and the surplus/disposition process.
- Performs emergency response duties as necessary in the event of natural disasters, etc.
ADMINISTRATIVE ASSISTANT, 07/2017 to 03/2019
Bgc Partners – Wayne , PA
Bgc Partners – Wayne , PA
- Generates high-quality correspondence, memos, agendas, meeting minutes, work orders, reports, claim forms, and other relevant materials appropriate to assigned division/department.
- Oversees accounts payable and accounts receivable duties and interactions with vendors.
- Maintains departmental calendar, filing, and arranging scheduling for meetings, interviews, travel, and other department functions.
- Oversees all aspects of office management, including HR functions, file management, and office inventory.
- Responsible for records management; manages department record keeping and filing system.
- Evaluates and supervises the training and scheduling of work duties for subordinate support staff of the assigned division/department.
- Exercise sound judgment, maintains a high degree of accuracy, meets deadlines and prioritize tasks.
- Proficient in using the Microsoft Suite for a variety of documents.
OFFICE MANAGER, 05/2013 to 07/2017
Cadia Healthcare – Hyattsville , MD
Cadia Healthcare – Hyattsville , MD
- Performs general administrative functions and provides clerical support to assigned unit including researching, keyboarding, editing documents,.
- Oversees office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Uses office software to edits materials for correct grammar, punctuation, and spelling, making additions, deletions ensuring accuracy and consistency.
- Coordinates special projects and plans marketing and special events.
- Assist in Interviews, hiring, and onboarding new employees with qualifications matching requirements.
- Supervises and trains new employees on administrative principles and procedures, company policies and performance standards.
- Compiles and ensures the timely distribution of daily/weekly/monthly/annual reports.
- Applies advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinates logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Education
Bachelor of Arts: Public Administration, 05/2020
Florida Atlantic University - City, State
Florida Atlantic University - City, State
Summary
Experienced Office Management and Administration Professional with 7 years of experience optimizing productivity, accuracy and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Certifications
CNP - Certified Notary Public
Highlights
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Resume Overview
School Attended
- Florida Atlantic University
Job Titles Held:
- SENIOR SECRETARY
- SENIOR CLERK
- ADMINISTRATIVE ASSISTANT
- OFFICE MANAGER
Degrees
- Bachelor of Arts : Public Administration , 05/2020
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