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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Seasoned Senior Sales Associate committed to excellent Customer Service. Experienced in Sales Office, Business Office and Medical Office duties. Specializing in calm and efficient transactions. Ability to build client relationships and diffuse volatile situations.

Skills
  • MS Office Proficiency
  • Multi-line phone system
  • Transcription Machine
  • Credit Card Machine, Postal Meter, Copier and calculator
  • Customer Support
  • Clerical support
Experience
Senior Sales Associate, 08/2008 to Current
The Realreal, Inc.Remote - Chicago, IL,
  • Asked open-ended questions to determine customer requirements and help identify correct products and services.
  • Made outbound sales calls to contact prospective leads, using effective communication skills.
  • Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
  • Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
  • Demonstrated new products to customers by allowing customers to visually see how products work and by sampling.
  • Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
Administrative Assistant, 07/2005 to 08/2008
South Carolina Job BoardAix Historical, SC,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Maintained inventory in supply closet to prevent shortages. Kept inner office kitchenette and snack area ready by preparing coffee and snacks.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Research Assistant Transcription Dept., 02/2002 to 07/2004
Avis Budget GroupRaleigh, NC,
  • Searched Transcription Data Base for unbilled reports. Performed relief Receptionist duties.
  • Utilized all resources available; the Patients chart, Patients billing file, past clinic appointment notes for the date in question and the transcription database.
  • Verified the Patient encounter by talking to clinic staff who assisted during the visit.
  • Once the report or transcription of the visit was found it was checked for errors, proper format, grammar and spelling. The report was printed and presented with properly prepped Patient chart to the Physician for signature.
  • Signed document was then presented to the Billing Department and given to a Biller for processing.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
Customer Service Associate, 01/1989 to 02/2002
Bradley's Plastic Bag Co.City, STATE,
Education and Training
Certificates of Accomplishment: Medical Transcription, Expected in
Southeast Area ROP - Cerritos, CA,
GPA:
  • Medical Terminology, Machine Transcription and Microsoft Word.
: Medical Assistant /X-Ray Assistant, Expected in
Modern Technology School of X-Ray - Anaheim,CA,
GPA:
  • Medical Assisting
  • Medical Office
  • Radiology Assistant
: Liberal Arts And General Studies, Expected in
Cerritos College - Norwalk, CA
GPA:
  • English, General Math and History.

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Resume Overview

School Attended

  • Southeast Area ROP
  • Modern Technology School of X-Ray
  • Cerritos College

Job Titles Held:

  • Senior Sales Associate
  • Administrative Assistant
  • Research Assistant Transcription Dept.
  • Customer Service Associate

Degrees

  • Certificates of Accomplishment
  • Some College (No Degree)
  • Some College (No Degree)

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