Senior Restaurant Manager Resume Example
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SENIOR RESTAURANT MANAGER
Professional Summary
Highly proactive manager with 2 years of experience in team leadership in food service industry. Background includes sales, management and customer service in fast-paced settings. Looking to grow into a new position within client relations that present dynamic challenges, requiring creative thinking.
Skills
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Work History
Senior Restaurant Manager, 03/2019 to Current
Levy Restaurants, Inc. – Goshen , NY
Levy Restaurants, Inc. – Goshen , NY
- Guided Angelo's through the Coronavirus pandemic, carefully managing costs of food/labor/liquor in order to scale down operations so the restaurant could stay open.
- Modified the core basis of the business from full service to solely to-go to partial service, developing new strategies and re-training staff on a week-to-week basis.
- Angelo's has sustained and once again become profitable as of February 2021.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Skillfully interacted with external vendors to obtain best quality in pricing and product.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Prepared for and executed new menu implementations.
07/2017 to 03/2019
Bickford Senior Living – Rocky River , OH
Bickford Senior Living – Rocky River , OH
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
12/2016 to 06/2017
Bickford Senior Living – IL
Bickford Senior Living – IL
- Poured and prepared mixed drinks for over 350 customers daily and created new libations drawing in clientele.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Education
Bachelor of Arts: Political Science, 05/2017
University of California - City, State
University of California - City, State
Work History
Senior Restaurant Manager, 03/2019 to Current
Company Name – Bourbonnais , State
Company Name – Bourbonnais , State
- Guided Angelo's through the Coronavirus pandemic, carefully managing costs of food/labor/liquor in order to scale down operations so the restaurant could stay open.
- Modified the core basis of the business from full service to solely to-go to partial service, developing new strategies and re-training staff on a week-to-week basis.
- Angelo's has sustained and once again become profitable as of February 2021.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Skillfully interacted with external vendors to obtain best quality in pricing and product.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Prepared for and executed new menu implementations.
07/2017 to 03/2019
Company Name – City, State
Company Name – City, State
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
12/2016 to 06/2017
Company Name – State
Company Name – State
- Poured and prepared mixed drinks for over 350 customers daily and created new libations drawing in clientele.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Languages
Fluent in Spanish
Skills
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Resume Overview
School Attended
- University of California
Job Titles Held:
- Senior Restaurant Manager
Degrees
- Bachelor of Arts : Political Science , 05/2017
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