Senior QA Manager Resume Example Company Name

SENIOR QA MANAGER

Certifications

Professional Summary

High-performing Manager with 15 years of QA experience in storage,cloud and networking experience.

Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

Talented QA leader focused on Customer satisfaction,process improvement and on-time project delivery.

Skills

Project management,Budget development,Consistently meet goals,Conflict resolution,Customer service-oriented
Python, Perl, bash shell programming, Tcl, javascript, php, jquery,Selenium
TCP, UDP, IP, RIP, OSPF, Ethernet, BOOTP, DHCP,DNS, HTTP 1.1, NFV,SDN
CentOS/Redhat/Ubuntu/SLES, Cisco IOS/NXOS, Windows Server 2008/2012
Percona MySQL 5.5 ,Oracle 11g R2/12cR1,mongodb
Vdbench,Fio, WireShark,TcpDump , JIRA,Bugzilla, netcat, cobbler, tpcc,TestRails
Fiber Channel, InfiniBand,OFED Mellanox Drivers,Cisco MDS 95xx Switches, NPIV
S3 Protocol, s3browser, Amazon AWS, Openstack swift, REST API, Hadoop EMR
Docker, VMWare ESXi 5.5,vsphere, KVM

Work History

Senior QA Manager, 08/2014 to Current
Company Name – City, State

Managed a team of 14 members spread across San Jose, US and Bangalore, India with responsibility to deliver high quality releases for various projects on Flash Storage and Cloud.
Supervised detailed test planning activities, created test plans, assigned tasks, allocate resources, automate REST APIs for data analytics web portal project.
Project uses Agile Scrum development and Amazon Web Services (AWS) and Hadoop EMR Led automation efforts in python reducing the test case execution time by 70% and improve quality.
Improved QA process from Waterfall to Iterative model to start testing early while development in progress facilitating finding bugs early improved delivery schedule for Active Archive Project.
Provided help to quickly resolve customer issues, failure analysis and corrective actions with customer support team.
Involved in all phases of Software Development Life Cycle for various projects including PRD, design reviews to provide feedback and effective test strategy.
Worked directly with Customer support Department to achieve quickly corrective actions for customer satisfaction.

Director QA, 01/2012 to 07/2014
Company Name – City, State

Led the manual and automation testing efforts for the qualification of PCIe based Solid State Drives (SSD) on various Linux distros.
Created and send customized bugzilla reports to upper management and participated in cross-functional team meeting to provide status.
Established vision for Quality Assurance team, allocate expenses and drive quality initiatives across all quality assurance teams within QAS organization Wrote and reviewed test plans to test drivers and other software running on it including caching, remote access and high availability using Infiniband Protocol over Mellanox HCAs.
Wrote Automation library in python to automate and test card configuration to be used by entire software team.
IBuilt test beds to boot systems into various Linux distros to test drivers using multiboot, PXE and using Virtual Machines.
Improved the Quality by 90% with highest drive reliability rates resulting in increased revenue for the company and acquisition.

QA manager, 08/2010 to 12/2011
Company Name – City, State

Led testing efforts for Fiber channel (FC) Line Cards on Cisco MDS Switches.
Tested FC Port Modes, Port Channels and Port Resource Management of 8G Line Cards.
Gained Knowledge of protocols including FCIP, NPIV, Trunking and FLOGI.
Automated testing of various line card features using Cisco's TCL framework.
Performed regression tests on new builds, filed bugs, debugged software issues, and helped developers with troubleshooting as well as reproduction of bugs.
Configured Test beds, created various network FC topologies, debugged issues for the set up used by automation sanities.

QA Engineer Platform, 03/2007 to 08/2010
Company Name – City, State

Configured test beds, ran test cases and submitted defect reports.
Involved in Manual testing for Bios, system sensors, Random access memory, motherboard chip qualification and validation of hardware using Intelligent Platform Management Interface (IPMI).
Involved in Sanity and Regression testing on various builds.
Created test plans for hardware testing related to Hardware Abstraction Layer (a software layer to get hardware data), bypass network cards, alarms and other hardware.
Wrote various scripts in Perl and python to test software on different platforms, validate hardware including hard drives, RAID testing, Network Interface cards and involved in the automation of test cases.

QA Network Engineer, 12/2006 to 03/2007
Company Name – City, State

Prepared test plans, test design specifications, and test cases for Bluecoat's proxy security applications (Proxy SG).
Configured test beds, ran test cases and submitted defect reports.
Ran functional test for protocols like HTTP, RTSP, WCCP, NTLM, SGOS, CIFS and ICAP, etc.
Verified fixes and ran regression tests.

Network Administrator, 01/2001 to 12/2006
City, State

Education

MS: Computer Engineering, Summer'01
Wayne State University - City, State
Computer Engineering

BS: Electronics Engineering, Spring'99
G.N.D.U - City
Electronics Engineering

Certified Scrum Master from Agile Scrum Alliance.:

Resume Overview

School Attended

Job Titles Held:

Degrees

MS : Computer Engineering , Summer'01
BS : Electronics Engineering , Spring'99
Certified Scrum Master from Agile Scrum Alliance. :