- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Experienced senior pastor bringing 20 years' success in spiritual leadership, looking for a career change. Ready to bring expertise in organizational management and program administration. Background of accomplishment includes managing building projects, increasing member numbers and reducing church costs. Competent manager, problem-solver, talented and Strategic thinker who offers proven ability to build effective teams. Committed to identifying and leveraging opportunities for growth.
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Hyatt – Page, AZ,
- Carried out church mission by planning and leading worship services, writing sermons and working with church leaders.
- Directed $500,000 capital project to increase sanctuary capacity and add new classrooms.
- Supervised staff of 20 to serve 300-member congregation.
- Managed all aspects of ministry.
- Approved and administered church budget with $800,000 in yearly expenditures.
- Developed and cultivated professional relationships with various third parties, including village officials, civic groups and members of public, improving engagement in community activities.
Homewood Suites – City, STATE,
- Cordially interacted with customers and displayed professional appearance as representative of company.
- Notified management about necessary repairs or professional service needs for building operating systems.
- Inspected and maintained facilities to maximize cleanliness and support upkeep targets.
- Offered every customer immediate and professional assistance.
- Documented conversations with customers to track requests, problems and solutions.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Capitalized on opportunities to enhance customer experiences and bring in repeat business.
- Expressed appreciation for patronage, inviting and encouraging customer return visits.
Time Warner Cable – City, STATE,
- Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
- Increased employee productivity by establishing and monitoring customer care performance indicators, service level metrics and goal achievement.
- Developed open and professional relationships with team members, enabling better, more effective customer service.
- Oversaw addressing of customer requests for friendly, knowledgeable service and support.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Evaluated customer account information to assess current issues and determine potential solutions.
- Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
- Helped customers work within established systems to achieve desired results and maintain company loyalty.
- Monitored office inventory to maintain adequate supply levels and order products.
- Kept a close eye on the front desk so that any issues that arose could be promptly addressed and resolved.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
Global University - Springfield, MO
Middletown High School - Middletown, NY,
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Resume Overview
School Attended
- Global University
- Middletown High School
Job Titles Held:
- Senior Pastor
- Overnight Auditor
- Senior Front Office Customer Service
Degrees
- Bachelor of Science
- High School Diploma
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