Accomplished IT Web Infrastructure/Solution Architect with experience in ever increasing levels of responsibility and expertise
in a wide range of IT disciplines specializing in Web Infrastructure Management,Enterprise Architecture, Middleware
Technologies, Cloud based IaaS and PaaS platforms, IBM PureApplication Systems, Java/J2EE Development, IBM WebSphere
Application Suite (Application Server, Portal Server, MQ Series, Xtreme Scale), BIGIP Load Balancers, Web Servers, working
with cloud providers) on distributed platforms adept in all facets of web development life cycle, administration, maintenance,
security and Integration. Working knowledge of Software Development Methodologies including Java/ J2EE Development,
version control systems such as GIT, SubVersion and infrastructure provisioning tools such as Puppet Expertise in supporting
Business Critical & Secure e-commerce websites over a wide range of operating environments across large scale web farms,
public, private and hybrid clouds.
Experience in leading and managing the technical delivery of Infrastructure Analysts and Web Administrators of various
experience levels and experience handling offshore teams ensuring quality and timely delivery.
Excellent client relationship and communication skills and the drive to complete tasks effectively and efficiently where customer
services and technical skills are paramount as well as the ability to communicate effectively with all levels of management and
Familiarity and experience with various procedures and policies required for escalation and outage resolution with Strong
documentation skills. Proven ability to meet Service Level Agreement(SLA) and targets with a high level of customer
Working knowledge and hands on experience in Cloud IaaS (Infrastructure as a Service) and PaaS (Platform as a Service)
products such as IBM Pure Systems, Amazon Web Services and Google Cloud Platform
Dynamic Web Architect skilled at developing complex solutions possessing strong creative thinking skills, high energy and
Senior Middleware Infrastructure EngineerJan 2015 to Current Blue Shield of California － San Francisco, CA
Technical Leadership, Technical Project Management, Solution Design Engineering and DevOps in the web
Automate DevOps to achieve Continuous Delivery
Pivotal role in management and provisioning of web infrastructure environments in PaaS offerings
Major incident and problem management of web infrastructure assets
Establish Middleware Technology standards and apply it to the IT Organization.
Work on Project based roles providing middleware engineering expertise.
Participate and provide IT Middleware infrastructure engineering design and architecture.
Act as a final technical escalation point for the Middleware related issues Manage the software life cycle of the Application
Implemented designs, including experimentation and multiple iterations.
IBM Technical LeaderSep 2010 to Jun 2014 Moline, IL
Technically lead a team of middleware administrators in supporting the John Deere shared internet processing
environment comprising of hardware load balancers, Linux/Windows virtual machines hosting hundreds of Deere web
sites running on WebSphere Application Server
Acted as a single point of contact representing the IBM team to the customer and handle ticket management, technical
issues, driving them to closure and resolution Review Web Middleware infrastructure concepts and design and
recommend improvement suggestions (middleware,database, connectivity, security, access etc.,)
Provide input to the required delivery support teams as needed in an effort to increase Web Middleware software product's
Review new web middleware environment requirements and architect/design web middleware environments
Provide input for new web middleware environment architecture Providing improvements for improving the overall
This includes architecture review, design review and the overall system integration perspective.
Transition LeaderMay 2010 to Sep 2010 CNA Insurance － Chicago, IL
New Client Knowledge Transition to IBM India Successfully transitioned technical and process knowledge.
from the client to the IBM offshore team Ensured IBM specific compliance standards are met in the.
Oct 2009 to Jan 2015 IBM Global Technology Services
Worked on project based roles in the IT Infrastructure Management area providing expertise in all aspects of web
infrastructure management and application lifecycle management
Technology leadership in the web infrastructure space for both internal organization and clients
Client interfacing roles as a technical leader with major US based industrial and insurance customers
Multi faceted role involving both hands on technical implementation as well as issue resolution and management of
Built lasting relationships and trust with customers.
Subject Matter ExpertOct 2009 to May 2010 IBM － Chennai, India
Assisted management initiative to setup a middleware center of excellence enabling technology aspirants.
to move on to complex technical environment and take on higher level support Actively participated in the.
planning of the CoE program Assisted in developing technical assessment standards and questionnaires.
Technical LeaderJan 2009 to Aug 2009 Lloyds Banking Group － London, United Kingdom
Prepared and finalized the project proposal including the Project Plan, Resourcing and technical strategy
Planned for training programs and conducted project specific induction programs including and assessed the resources
Worked closely with the client SME in deciding the weekly plan for the Knowledge Transition Phase Lead the team during
the Knowledge Transition phase and ensured successful certification of all gateways
Prepared comprehensive documentation during the Knowledge Transition Phase
Installed and Configured WebSphere Application Server v6.x on Unix Shared environments Deployed clusters and
applications using automated scripts.
Infrastructure LeadJan 2008 to Dec 2008 Winnipeg, Canada
Lead a team of 6 infrastructure engineers in migrating WebSphere Application Server and WebSphere Portal Server
infrastructure from v5.x to v6.x in client environments
Prepared and estimated the Project Plan encompassing the implementation strategy, time duration, costs and resources
Successfully lead a team in completing a proof of concept for migrating client's existing middleware infrastructure
employing both the manual and automated methodologies
Provided comparative metrics in order to determine the infrastructure migration strategy Provided consultation on
technical decisions and best practices for the client Designed the automated migration strategy.
Associate ManagerJan 2007 to Sep 2009 Cognizant Technology Solutions
Performed the roles of an Technical/Project Leader with various insurance and banking clients in North America and the
Subject Matter Expert in WebSphere Application Server administration
Performed a multi faceted role in performing technical delivery, solution architecture as well as people management
Participated in Request for Proposals and won a key technology migration project for Cognizant
Trained and groomed budding engineers to nurture them for IT enterprise support.
Project LeadJan 2007 to Dec 2007 MetLife － Somerset Chennai, India, NJ
Responsible for managing and project delivery for a team of 10 members providing 24/7 application and environment
Successfully completed the Knowledge Transition Phase by traveling to Client location and understanding the architecture
and educating the offshore team on the same by means of video recordings and Documentation
Prepared and finalized the project plan during the initial stages of the project and obtained sign off from the client
Co-ordinated the onsite-offshore operations by means of implementing onsite-offshore turnover and daily calls with the
Systems Analyst ConsultantSep 2005 to Nov 2006 iNek Technologies － San Francisco, CA
Trained on IBM Middleware Technologies
Worked on Project based roles as a systems analyst with Accenture and CSAA providing expertise in WebSphere
Application Server Administration
Kaiser Permanente - National Pricing SystemInstalled and configured WebSphere Application server 5.1 on AIX 5.2/5.3
Involved in J2EE code deployments to various Environments from Development to Preproduction.Installed and Configured
IBM Http Server 1.3 and WebServer Plug-in for Load BalancingPlanned and Architected Vertical and Horizontal Scaling
of Application Servers for better performance and load balancing
Installed and configured WebSphere Application server 6.0.2 on Windows 2003 Platforms.
Instrumented Automated deployments to Development, Assembly Testing and Performance Testing environmentsInvolved
with the development team in managing and planning builds.
Involved in Planning and clustering various environments into a single cell for optimizing performance and utilization of
Servers.Acted as a primary WebSphere Support for all the JAVA environments in CSAA effectively co-coordinating
between various teams and support staff to resolve issues.
Graduate Research AssistantDec 2003 to Apr 2004 University of Oklahoma
Trained with the research team in developing complex formulas to calculate formation damage and reservoir.
Oil capacity using partial differential equations, FORTRAN and Visual Basic Coded Programs.
Education and Training
Georgia Tech Professional Education
Advanced Computer Science courses
Advanced Computer Networks2014Georgia Institute of Technology
Certificate of Appreciation for excellence in Service Delivery - 2012 & 2011 John deere September 2013
Technical Wizard Cognizant Technology Solutions September 2007
Service Innovation of the Quarter Award Cognizant Technology Solutions December 2008
IBM Manager's Choice Award - 2014 IBM July 2014 Awarded for putting the client first
Fusion eDiscovery Award 2013 for the AD & S Team John Deere December 2013