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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Security Clearance: Secret Highest Military Rank: Master Chief Petty Officer/E-9 Highly accomplished law enforcement and emergency program management professional with 25+ years of experience in the U.S. Coast Guard (USCG), including the last 10 years serving as Officer in Charge of USCG Cutters. An effective communicator and engagement builder who prospers in building support for security and emergency management planning and training through effective partnerships with local officials and community stakeholders. Poised to leverage experience in managing people and programs to exceed federal agency objectives and needs.

Skills
  • Budget
  • Coaching
  • Counseling
  • Facilities management
  • Law enforcement
  • Leadership
  • Logistics
  • Meetings
  • Mentoring
  • Organizational
  • Personnel Management
  • Policies
  • Processes
  • Program Management
  • Safety
  • Scheduling
  • Staffing
  • Strategic
  • Supervisory
  • Training programs
  • Operations planning
  • Cross-functional team leadership
  • Cross-functional communication
  • Budget oversight
  • Issue and conflict resolution
Experience
06/2017 to Current Senior Manager/Advisor, USCG Cutter Osprey US Coast Guard | City, STATE,
  • Salary: $95,256 USD Per Year, Military Rank/Grade: Master Chief Petty Officer/E-9; Hours/Week: 40+; Supervisor: Linda Sturges, Telephone: 206-898-3382; OK to Contact: Yes
  • Program Leadership: Maintain primary responsibility for the safe navigation and operation of USCG Cutter Osprey, providing direct leadership and guidance to a crew of 11 professionals.
  • Oversee the safe operations of more than 290K vessels throughout the Washington and Oregon boating fleets, valued at over $1.9B, using sound discretion and judgment while rendering aid and assistance to vessels in distress from Canada to Northern California.
  • Personnel Management: Manage work priorities and scheduling for personnel, ensuring qualified staff are available to support all operations.
  • Develop and implement policies and procedures to ensure employees comply with all rules and regulations and perform work duties safely.
  • Provide a full spectrum of supervisory supports and services, including all professional counseling, mentoring, training, and discipline.
  • Analyze staffing and recommend realignments, as needed, to ensure equitable division of highly trained workforce.
  • Oversee inspections process and assemble improvement recommendations for leadership from delegated junior leadership.
  • Strategic Logistics Planning: Oversee planning, coordination, and evaluation of logistical support for the ship and crew.
  • Conduct weekly planning meetings, monthly in-port planning meetings, and quarterly budget meetings with senior leadership to discuss goals and progress.
  • Oversee a comprehensive analysis and evaluation of annual operating budget of up to $87K while ensuring the operability and mission readiness of the ship, valued at over $4.5M.
  • Perform records review of training records to ensure all required training is completed each year.
  • Lead planning of special projects, including dry docking of cutter, to ensure the least disruption to mission readiness.
  • Selected Accomplishments and Key Results:.
  • Developed effective recommendations to senior leaders to balance crew safety with mission execution during the COVID-19 pandemic, ensuring zero loss to mission readiness.
  • Spearheaded response to maritime vessels in distress, saving up to 11 lives over 3 years.
  • Demonstrated exceptional volunteer spirit to community, raising more than $35K for various charities while donating time and effort to causes, including, , food banks, YMCAs, and local schools.
  • Led over 8K hours of patrols throughout over 400,000 square miles of the Pacific Coast, boarded over 400 vessels to perform law enforcement duties, and conducted over 28 search and rescue missions.
  • Evaluated reports from front-line managers to make managerial key decisions.
05/2014 to 06/2017 Senior Manager/Advisor USCGC AHI U.S. Coast Guard | City, STATE,
  • Salary: $85,368 USD Per Year, Military Rank/Grade: Master Chief Petty Officer/E-9; Hours/Week: 40+; Supervisor: James Bendle, Telephone: 202-795-6472; OK to Contact: Yes
  • Supervisory Leadership: Provided leadership and guidance to a team of up to 11 USCG professionals, serving as Officer in Charge of the USCG Cutter Ahi, supporting safe maritime practices across over 200K square miles of ocean surrounding the Hawaiian Islands.
  • Provided comprehensive supervisory support for employees, including all scheduling, counseling, performance review, professional development management, and discipline.
  • Led planning and execution of major projects, including dry-docking contracts valued at over $1M to ensure the proper maintenance of the ship.
  • Adapted taskings of the crew to meet ever-changing operational needs of the organization.
  • Logistics & Operations: Planned and managed annual operating budget of up to $84K while ensuring that safe upkeep and maintenance of a USCG vessel valued at over $4.5M.
  • Lead planning of all ship movements while conducting rescue operations for ocean-going vessels.
  • Provided daily inspections of the ship’s logs to ensure employees complete proper documentation of all ship activities.
  • Conduct regular planning meetings with employees to ensure all operations are fully synced with organizational objectives.
  • Selected Accomplishments and Key Results:.
  • Supervised over 5.5K hours of patrols throughout 200K square miles of ocean; conducted 33 search and rescue missions, often in seas over 25 feet to search for survivors and debris.
  • Credited with saving 17 lives during rescue missions.
  • Leveraged expertise on six Officer in Charge boards, ensuring the next generation of leaders possessed the skills and knowledge necessary to lead within the USCG.
  • Served additionally as the President of the Hawaiian Islands Chiefs Association, leading development of performance qualifications, eliminating outdated professional requirements, and implementing best practices for over 5 ships Command Officers and Officers in Charge.
05/2011 to 05/2014 Senior Manager/Advisor, Senior Chief Petty Officer/E U.S. Coast Guard Cutter Adelie | City, STATE,
  • Salary: $67,764 USD Per Year, Hours/Week: 40+; Supervisor: Scott Ferguson, Telephone: 716-713-2873; OK to Contact: Yes
  • Supervisory Leadership: Served as Commanding Officer for the USCG Cutter Adelie, providing direct leadership and guidance to a crew of 11 professionals while maintaining primary responsibility for the safe navigation and operation of the ship.
  • Ensured the operability and mission readiness of the ship, valued at over $4.5M.
  • Provided coverage for more than 290K vessels throughout the Washington and Oregon boating fleets, valued at over $1.9B, using sound discretion and judgment while rendering aid and assistance to vessels in distress from Canada to Northern California.
  • Program Management: Oversaw all planning, coordination, and evaluation to ensure the ship and crew were provided logistical support and resources needed.
  • Led weekly planning meetings, monthly in-port planning meetings, and quarterly budget meetings with senior leadership to discuss goals and progress.
  • Oversaw annual operating budget of up to $87K.
  • Performed records review of training records to ensure crew remained technically and tactically proficient to perform complex duties safely.
  • Selected Accomplishments and Key Results:.
  • Ensured the security of naval assets while leading 95 high-value unit escorts.
  • Served leading role during 150 law enforcement boardings and 10 search and rescue cases.
  • Volunteered over 500 hours to train and mentor 600 local Navy Junior Reserve Officers’ Training Corps cadets.
  • Conducted over 50 boardings of commercial fishing vessels off the coast of Washington to ensure the safety of the fishing fleets throughout the Pacific Northwest.
06/2007 to 05/2011 Senior Manager/Advisor, Senior Chief Petty Officer/E U.S. Coast Guard | City, STATE,
  • Port O’Connor, TX, Salary: $61,404 USD Per Year, Hours/Week: 40+; Supervisor: N/A, Telephone: N/A; OK to Contact: No.
  • Provided motivational leadership and guidance to a team of up to 52 employees serving as Officer in Charge of a USCG port station in Port O’Connor, TX.
  • Planned and managed annual operating budget of up to $157K, while overseeing the safe maritime operations throughout over 100 miles of Texas coast.
  • Provided comprehensive facilities management for a USCG port station valued at over $3M.
  • Oversaw a variety of law enforcement, port security, border control, emergency management, and security assignments.
  • Provided a full spectrum of supervisory services and supports for employees, including coaching, mentoring, coordination of training, performance evaluation, and discipline, when needed.
  • Developed and delivered effective training programs to ensure employee readiness for any mission. Served as first responder to all incidents within the area of operations, including weather events, fires, and nautical vessels in distress.

Selected Accomplishments and Key Results:

§ Oversaw multiple construction contracts valued at over $2.2M to improve facilities.

Education and Training
Expected in 2012 Bachelor of Arts | Organizational Management Ashford University, Clinton, IA GPA:
Summa Cum Laude

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School Attended

  • Ashford University

Job Titles Held:

  • Senior Manager/Advisor, USCG Cutter Osprey
  • Senior Manager/Advisor USCGC AHI
  • Senior Manager/Advisor, Senior Chief Petty Officer/E
  • Senior Manager/Advisor, Senior Chief Petty Officer/E

Degrees

  • Bachelor of Arts

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