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senior enlisted leader resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable Senior Leader with strong ability in management. Offering leadership and training. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Strong Work Ethic
  • Willingness to Learn
  • Data Collection and Analysis
  • Asset Protection
Experience
09/2021 to Current Senior Enlisted Leader Lithic | New York, NY,
  • Established and maintained positive working relationships with community organizations, acting as corporate representative at meetings and events.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Reviewed established procedures to assess areas in need of improvement.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
01/2019 to 09/2021 Office Manager Hca | Christiansburg, VA,
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Interpreted and communicated work procedures and company policies to staff.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned work and monitored performance of project personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
08/2014 to 12/2018 Infection Prevention Coordinator Seattle Children's Hospital | Kennewick, WA,
  • Communicated with patients with compassion while keeping medical information private.
  • Explained policies, procedures and services to patients.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Recruited, hired and trained new medical and facility staff.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
02/2000 to 12/2013 Surgical Technologist United States Air | City, STATE,
  • Assisted surgeon by passing instruments and sterile supplies throughout operation.
  • Set up equipment, tools and supplies for procedures and organize instruments as directed in surgeons' preference cards.
  • Reviewed surgical requirements and prepped operating room with appropriate tools, equipment and instruments.
  • Recounted surgical instruments and supplies at end of operation, eliminating chance of items left inside patient.
  • Organized equipment and instruments in alignment with surgical protocols and surgeon preferences.
  • Laid out all instruments, supplies and tools as directed by surgeons.
  • Gathered and took inventory of equipment to confirm adequate supplies for surgery.
  • Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
  • Maintained reusable surgical instrumentation and equipment, including decontamination, cleaning, sterilizing, storing and distributing.
  • Maintained surgical areas and oversaw inventory management.
  • Assessed procedure requirements and procured appropriate equipment and tools.
  • Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
  • Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies.
  • Collaborated with vendors and service providers to coordinate required services and equipment.
  • Organized and maintained unobstructed operative fields to foster immediate access to retractors and suctioning and irrigation equipment.
  • Sterilized medical equipment and properly handled contaminated materials.
  • Maintained proper sterile field during surgical procedures.
  • Cleaned and restocked operating room, gathering and placing equipment and supplies.
  • Counted sponges, needles and instruments before and after operation.
  • Prepared patients for surgery by positioning on operating table and covering with sterile surgical drapes to prevent exposure.
  • Collaborated with operating room staff to cultivate efficiency and prepare for scheduled and emergency procedures.
  • Prepared dressings or bandages, applying or assisting with application following surgery.
  • Handed instruments and supplies to surgeons and surgeons' assistants.
  • Provided technical assistance to surgeons, surgical nurses or anesthesiologists.
  • Scrubbed arms and hands and assisted surgical team with scrubbing, masks and surgical clothing.
  • Held instruments and quickly handed to surgeon during procedures.
  • Prepared, cared for and disposed of tissue specimens taken for laboratory analysis.
  • Monitored and assessed operating room conditions and patient and surgical team needs.
  • Washed and sterilized equipment using germicides and sterilizers.
  • Adhered to OSHA protocols when sterilizing instruments, discarding medical supplies and disposing of waste.
  • Operated or monitored lights, machines or equipment to support proper operation.
  • Trained [Number] staff members on operating room procedures, infection control and safety and functionality procedures.
  • Assisted surgeon with patient preparation for total joint replacement procedures.
  • Addressed patient bleeding and applied sterile dressings to close wounds.
  • Assisted with reductions and limb casting and administered pain injections.
Education and Training
Expected in 02/2020 to to Bachelor of Science | Management/HR Park University, Kansas City, MO GPA:
Expected in 01/2016 to to Associate of Applied Science | Curriculum And Instruction Community College of The Air Force, Montgomery, AL GPA:

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Resume Overview

School Attended

  • Park University
  • Community College of The Air Force

Job Titles Held:

  • Senior Enlisted Leader
  • Office Manager
  • Infection Prevention Coordinator
  • Surgical Technologist

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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