|Microsoft Office 2003,2007&2010,2013,365, Lotus Notes, SharePoint, experience with Windows 2000, NT, XP, Vista and Windows 7. CompTIA A+ Certification, Network + Certification, Experience with Active directory, SSCM, LAN/WAN, VPN, IPASS, VSAT, Cisco and Citrix. Support hardware/software, Data Migration. Experience with multiple ticket systems such as Altiris, Remedy, Service Now, Peregrine, and Heat. Excellent customer service experience, type 60 wpm, ten-key by touch, multi-skilled, strong communication|
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