Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
A postgraduate and an MBA student offering more than 5 years of overall experience in Back and Middle Office Investment Banking operations with around 3 years of experience in business process re-engineering and continuous process improvement project implementation. Seeking a challenging role in the business transformation space where my technical and people skills can be leveraged successfully.
Highlights
Business Requirement Review & Analysis * Functional Specification Review & Analysis * Current (As is) and Target (To be) Operating Model Review & Analysis * User Acceptance Testing (UAT Microsoft Office: Word, PowerPoint, Outlook and Excel (Pivots, VLOOKUPS, Charts, Graphs, Macros, Complex Nested formulas, Data Modelling) Database: SQL (Select Queries and Report Building)
Accomplishments
Experience
Senior Analyst, 01/1 - 01/1
1-800-Flowers.Com, Inc. Miami, , India
  • Business Process Management Key Responsibilities Managed a team and acted as the first point of contact for all queries and escalation Spearheaded daily BAU and ensured timely delivery of BAU Projects, made Standard Operating Procedure Documents (SOP) for newly transitioned processes Engaged regularly with the stakeholders including onsite as well as teams located in the US Conducted capacity analysis on a monthly basis to plan additional FTE requirement and provided MIS to the Senior Management on a daily basis Key Achievements Nominated to represent Enterprise Reference Data team in Nomura's cross-divisional training initiative for building synergies and got cross trained in activities performed by Fixed Income Middle Office.
  • Developed Mainframe macro for standard account setup delivering a time save of 36 hours and develop Excel Macros for Standard Settlement Instruction Setups.
  • Created multiple SQL-based reports retrieving critical fields.
  • Core Values - 'Team Work' certificate received from the Head of Operations and Head of EDM for the contribution towards MSFTA - SSI Migration project.
  • Transitioning to the different process from IT and Middle Office through WebEx which should be part of EDM.
  • Creating a draft of Metrics (MIS and KRI) Pack for the team which includes weekly volumes and capacity of the team.
  • Strategic Projects Apr'11 - Mar'14, June'15 - Feb'16 Being nominated as the United States Lead for a large Program of Work under Global Strategic Projects for Data Governance, I played a critical role in the implementation of the below projects: Data Cleansing and Remediation for synchronizing data in external and in-house systems Data Quality Reconciliation and Exception report development for maintaining data integrity Workflow tool development for end to end process standardization Data Migration from Region based system to a central RDBMS identified as golden copy Dual Key Elimination by establishing downstream and reverse data feeds Key Responsibilities Sourced data from multiple systems (15+ in-house and vendor-based systems) Identified critical and non-critical data fields by liaising with multiple global stakeholders Analysed critical data present in one system but not in another and remediated the same Conducted review & analysis of business requirements and functional specifications Reviewed Current State (As Is) and provided logic for Target State (To be) Operating Models Conducted manual testing in UAT environments and Smoke Tests before go-live Engaged with multiple stakeholders on global calls on a daily basis for multiple projects Planned project phases and set priorities for business critical implementations on JIRA Preparing of Test Cases for UAT testing purpose Documented new Standard Operating Procedures and Process Flows Provided insights & commentary to Senior Management for each Project Sprint Sign-off Analyst, Client Static Data, Enterprise Reference Data Management Dec'10 - Mar'14 Key Responsibilities Worked on daily BAU activities and projects along with other analysts Worked on delivering multiple projects as a part of the Strategic Projects Implementation team Assisted Manager with day to day activities and trained new hires on activities that are maintained by EDM Created and maintained Counterparties and Trading Accounts in multiple systems also maintained Company side and counterparty side standing settlement instructions for Alert and Non-Alert clients.
  • Created and maintained Trading and Cost Centre books & book hierarchy in multiple systems.
  • Performed callbacks for all cash payment and FX instructions Managed static data setup and maintenance on other global systems including Fidessa, Euclid, GMI, Global One, Spear, Totoro, Sphinx, Loanet, and PeopleSoft.
Relationship Manager, 07/2010 - 10/2010
East West Bancorp, Inc. Atlanta, , India
  • To acquire new customers for the company thereby increasing customer base in size as well as in wealth accumulation through deposits Cross-Selling to existing customers & Acquisition of new customers.
  • To provide a solution to the Customer's financial needs.
  • Explored new areas for dealing with client and different ways to achieve the targets set.
  • Kept a close eye on business trends, competition and new regulatory policy that might affect the investments for which they are responsible.
  • Use of strong analytical skills to assess the economic performance of companies and industries for clients.
Project Trainee, 03/2007 - 05/2008
Bickford Senior Living Lancaster, , India
  • Selling Insurance Policies over the phone and recruiting advisors.
  • Organize sales and marketing activities for advisors and managers.
  • Handling process related work and assisting the manager for recruiting advisors.
  • Providing a best product plan to the customers after coordination with them and finding their needs.
, -
Limited, , ,
Education
Master of Business Administration: , Expected in 2018
-
Concordia University - Chicago, Illinois
GPA:
Master of Commerce: , Expected in 2012
-
University of Mumbai - Mumbai,
GPA:
Bachelor of Banking and Insurance: , Expected in 2010
-
University of Mumbai - Mumbai,
GPA:
Interests
Demonstrated skill in thinking in a logical sequence - stepwise thinking ability Demonstrated ability to break down complex concepts and explain them in a simple manner Quick grasping power Technical and Numerical bent of mind Volunteering in CSR activities with children's Participated and completed Hiranandani Thane Half Marathon.
Skills
go-live, Analyst, analytical skills, Automation, book, Business Process, Charts, Client, clients, Data Analysis, Data Management, Data Migration, Data Modelling, Database, Dec, delivery, Documentation, Downstream, Senior Management, Fidessa, financial, Fixed Income, Functional, Graphs, Instruction, Insurance, investments, logic, Macros, Mainframe, marketing, Excel, Microsoft Office, Office, Outlook, PowerPoint, Word, Migration, MIS, Enterprise, PeopleSoft, Policies, processes, Project Management, Quality, RDBMS, recruiting, Requirement, Selling, sales, SOP, Specification, SQL, SSI, Strategic, Team Work, phone, Workflow
Additional Information
  • PERSONAL COMPETENCIES Demonstrated skill in thinking in a logical sequence - stepwise thinking ability Demonstrated ability to break down complex concepts and explain them in a simple manner Quick grasping power Technical and Numerical bent of mind Volunteering in CSR activities with children's Participated and completed Hiranandani Thane Half Marathon.

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School Attended

  • Concordia University
  • University of Mumbai
  • University of Mumbai

Job Titles Held:

  • Senior Analyst
  • Relationship Manager
  • Project Trainee

Degrees

  • Master of Business Administration
  • Master of Commerce
  • Bachelor of Banking and Insurance

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