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senior accountant resume example with 17 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Organized, goal-oriented analyst with an extensive track record of developing procedures and time management projects to increase the overall profitability of the company. I am motivated and detail-oriented, in the strategic areas of financial management; professional training; and problem solving. Demonstrated ability to prioritize tasks; meet time-sensitive deadlines; and work independently to achieve goals.

Skills
  • General ledger updates
  • Generally accepted accounting principles
  • Knowledge of financial statements
  • Database management
  • Training and development
  • Account reconciliation expert
  • Microsoft Office proficient
  • Analytical research
  • Balance sheets
  • General ledger accounting
Education and Training
Kaplan University , Expected in 12/2010 ā€“ ā€“ Bachelor of Science : Business Administration ā€“ Accounting - GPA : GPA: 3.45, Golden Key International Honor Society Deanā€™s List Perfect
Kaplan College , Expected in 07/2008 ā€“ ā€“ Associate of Applied Science : Accounting - GPA : GPA: 3.97, Presidentā€™s List Deanā€™s List Perfect Attendance
Experience
Chromalloy Gas Turbine - SENIOR ACCOUNTANT
Tampa, FL, 04/2017 - Current
  • Review and approve journals and reconciliations are all prepared to Generally Accepted Accounting Procedures (GAAP)
  • Analyze various financial reports and prepare variance analysis when needed
  • Function as the international accounting liaison
  • Managed and prepared journal entries and reconciliations to support monthly general ledger closing activities.
  • Completed month-end and year-end close procedures and reconciled bank accounts.
  • Performed general ledger account reconciliations and generated updated financial documents.
  • Analyzed files and accounts for discrepancies and resolved variances.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Managed daily closing, reporting and reconciliation functions.
  • Collaborated with Controller and external auditors to conduct year-end close process.
  • Created and implemented procedures and best practices for bank reconciliation process and completed balance sheet reconciliations.
  • Completed updates to general ledger by adding latest entries and reviewing transactions entered by staff.
  • Organized accounts for industry audits and supported audit process.
Simco Electronics - LEAD REPORT & PROCESS STEWARD
Allentown, PA, 02/2011 - 04/2017
  • Perform the necessary problem determination, escalation, and resolution procedures for any issues that may have a negative impact on customer satisfaction
  • Delegated daily tasks to team members to optimize group productivity.
  • Integrated process improvements to increase overall workflow.
  • Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Possess the technical skills to research critical path issues, along with the ability to communicate findings
  • Update procedures and Excel spreadsheets as changes occur and deficiencies or opportunities are identified
  • Liaison with both internal and external customers to ensure that any dollars that did not process successfully are investigated and proper action is taken to resolve the issue
  • Coordinate & schedule meeting(s)
  • Prepare meeting documentation
First Data Merchant Services LLC - SETTLEMENT OPERATIONS REPRESENTATIVE II
City, STATE, 06/2005 - 02/2011
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Improved operations by working with team members and customers to find workable solutions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
First Data Merchant Services LLC - CUSTOMER SERVICE REPRESENTATIVE
City, STATE, 01/2005 - 07/2005
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Reviewed customer account information to determine current issues and potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Worked with supervisor to develop customer service improvement initiatives.

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Resume Overview

School Attended

  • Kaplan University
  • Kaplan College

Job Titles Held:

  • SENIOR ACCOUNTANT
  • LEAD REPORT & PROCESS STEWARD
  • SETTLEMENT OPERATIONS REPRESENTATIVE II
  • CUSTOMER SERVICE REPRESENTATIVE

Degrees

  • Bachelor of Science
  • Associate of Applied Science

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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