Senior Account Manager Resume Example

• Install and Take down of New Garage Doors and Opener's.
• Educated homeowners about proper care and maintenance of garage door systems.
• Diagnosed problems and completed timely repairs.
• Measured and Quoted job estimate's.

• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
• Grew revenue 33% through customer education of business solutions and product offerings.
• Developed deep knowledge of customer businesses and relationship to company objectives.
• Worked with customers to develop strategic business and account plans.
• Obtained pricing deals, negotiated contracts and solidified beneficial agreements.

• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
• Boosted sales numbers with proactive account servicing and diligent relationship-building.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

• Selling wireless phones for Sprint, T-Mobile, AT&T, Verizon Wireless and Dish Network, accessories, and service-based technology.
• The point of Contact of twenty-three stores for operations, new product information and pricing updates.
• Human resource functions including recruiting, interviewing, training new employees and Managers, coaching, and scheduling.
• Understanding of profit and loss statement and using that to grow the store year over year.
• Perform store opening and closing procedures including counting terminal funds, completing bank deposits, opening/closing registers, securing the facility, and accounting for merchandise sales through accurate recording of Customer transactions and contracts.
• Led the grand opening of a new mobile store, exceeded sales and profit margin goals by 22%, in the first year of opening.

Implemented key merchandising strategies, and planogram updates.

• Selling and cross-selling, up-sold Franklin Covey products and workshops through strong knowledge of products and services, personally average 43% of store total sales.
• Certified Palm Expert, and Trainer of all in-store classes.
• Performed store opening and closing procedures including counting terminal funds, completing bank deposits, opening/closing registers, securing the facility, and accounting for merchandise sales through accurate recording of customer transactions.
• Assisted in human resource functions for twelve employees including recruiting, interviewing, training new employees, coaching, and scheduling.