Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dependable Procurement Specialist, Accountant & Analyst with a background in tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills. Detailed and dependable offering over 10 plus years in account management as well as procurement and supply chain management. Experienced in delivering client-focused solutions and managing multiple projects simultaneously. Excellent critical thinking, problem-solving and communication skills. Intelligent with a creative mindset and extroverted personality.


  • Achieved multiple awards by introducing self created SOPs to over 30 different teams throughout my career for new hires.
  • Collaborated with team of 3 in the development of simple scripts and coding which allowed anyone who processed price changes in RMS to create mass changes at once opposed to creating them one at a time .
  • Developed methods to integrate Ariba and Adobe that significantly improved workflow efficiency with Service parts claims.
  • Made recommendations on business intelligence tools to cut processing time.
  • Modified and improved existing databases to reduce processing time and improve accuracy by 90%.
  • Achieved leadership awards by conducting small training classes to introduce SQL for simple day to day data tasks.
  • Documented and resolved thousands of service parts claim errors which led to monetary increases opposed to monetary loses.
  • Programming: Dax Query's/M Language in Power BI
  • ERP Systems: Oracle (RMS, Retek and EBS), SAP (Fiori, ECC, BW Hanna)
  • Operating Systems: Linux
  • Data Analysis Tools: Excel, SQL, Access, Beyond Compare
  • Microsoft Office Suite: Advance Skills in Word, Excel, PowerPoint, Outlook, Power Automate
  • PM Tools: MS Project, SharePoint
  • Effective communication
  • Vendor relationship management
  • Multitasking abilities
  • Self-motivated professional
  • Critical thinking
  • Marketing strategy implementation
Work History
Senior Account Executive, 09/2019 to 08/2021
Fidelity National Information ServicesWest Palm Beach, FL,
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
  • Maintained contact information database by keeping account details updated, clear and relevant.
  • Prepared/booked journal entries to support month end close for all service parts related
    transactions. Including reconciliations & analysis of specific accounts
  • Managed Service Parts Shipper System. Reviewed error reports daily to determine appropriate solutions to make corrections in the Cross Reference Table or Mainframe systems
  • Managed/Reviewed emails daily & provided timely assistance to multiple suppliers
  • Processed monthly KPI reports
  • Oversaw VWF team member that investigated & processed all service parts claims
  • Coordinated claims between Accounting, NAPCK & Purchasing based on claim types submitted
  • Prepared manual payment requisitions needed to pay suppliers
  • Reconciled service parts processing weekly by comparing the Mainframe data to PeopleSoft billing totals
  • Prepared weekly Service Parts Profit & Loss statement for NA Cost Analysis Group
  • Accurately & timely helped pay over 500 suppliers $75M each month by preparing documentation of requisitions for each individual supplier payment to Accounts Payable
  • Approved payment for TMMC & CAPTIN for service parts paid through the Global Netting
    Process. Reconciled monthly Global Netting dispute reports
  • Worked closely with other teams such as IT, NAPO, NAPCK, & Purchasing by providing accounting support as well as helping troubleshoot & resolve systems/process issues as they related to service parts
  • Provided leadership in identifying & implementing process improvements to create additional controls/efficiencies over accounting & reporting processes
  • Implemented a new process system which improved the generic flow of service parts claims. The system I created helped to process thousands of claims at once, opposed to processing them individually as they were before I became a part of the team
  • Documented/updated accounting processes & relevant desk procedures as necessary
  • Supported company initiatives as well as on-going projects
Procurement Specialist, 10/2017 to 09/2019
Schlumberger Ltd.Houma, LA,
  • Assisted with placement and maintenance of purchase order activities.
  • Regularly engaged with Raytheon suppliers to identify & help resolve problems.
  • Managed deliveries for critical program material to support program execution
  • Worked in SAP environment; heavy Excel worksheet content
  • Communicated with vendors regarding inventory needs on a daily basis.
  • Expedited purchase orders in SAP
  • Developed and improved account relationships between suppliers
  • Negotiated & confirmed contractual prices of purchase orders to maintain profit
  • Prepared weekly spreadsheets detailing merchandise item information
  • Daily consolidation and analysis of large data
  • Negotiated with Suppliers to reduce cost of Over and Above’s
  • Maintained on time payment to all suppliers
  • Maintained SAP and Maximo system delivery date accuracy of 98% for IIS deliverables and services
  • Maintained 99% Material acceptance rate
  • Met and exceeded 95% Supplier "On Time" Delivery to statistical/contractual date
  • Maintained and approved purchasing system by ensuring compliance to Supply Chain Management Policies, Procedures and Management directives on Purchase Order packages
  • Supported material program specific strategies with purchase orders
  • Improved Supply Chain direct and indirect agreements utilization during each year-end baseline.
  • Attended mandatory and recommended training identified in both IDP and Management communications
  • Achieved direct charge utilization rate of 95%.
  • Reduced downtime in warehouse operations by ensuring reorders were aligned with store sales and backlog.
  • Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
  • Prioritized important customers by reviewing logistics and handling shortages, delivery schedules and office functions.
  • Reduced production downtime by overseeing quality control and assembly.
Procurement Analyst, 08/2012 to 10/2017
Department Of The InteriorMammoth Cave, KY,
  • Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
  • Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
  • Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
  • Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
  • Maintained internal inventory of supplies and equipment.
  • Supervised compliance measures regarding domestic and international tariffs and customs regulations.
  • Achieved 70% reduction in delay time through on-time warehouse operations and deliveries.
  • Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
  • Achieved and maintained customer loyalty by forging long-term relationships based on prompt and courteous service.
  • Led shipping and delivery quality control by managing downtime resulting in 80% increase in revenue.
  • Supported senior company leaders by delivering reports outlining performance to drive process improvements.
  • Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Processed sales orders and handled administrative functions like bookkeeping, purchasing, tracking and credit applications.
  • Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Managed 80% intermodal domestic and overseas import-export operations on average per day.
  • Directly supported Director of Purchasing in managing over 1,000 UPCs and stock keeping units.
Senior Financial Analyst, 01/2008 to 10/2012
Visiting Nurse Service Of New YorkMalverne, NY,
  • Managed over 30 accounts for 3 different distribution centers
  • Delivered financial oversight and advice to corporate stakeholders to improve strategic planning.
  • Reviewed statistical information to determine financial trends for use in investment planning.
  • Developed forecasting tools to analyze revenue variance, business pipeline and industry trends.
  • Managed, tracked and monitored financial updates, watch lists and insurance files.
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
  • Improved operational efficiency and cultivated cost reduction and increased productivity.
  • Bolstered annual revenue through identification of undeveloped and untapped revenue streams.
  • Evaluated competitor data and statistics to develop business investment strategy and drive growth.
  • Developed presentations and reports to inform and educate stakeholders and financial teams on growth possibilities.
  • Trained new analysts on corporate policies and procedures and implemented mentoring program
  • Tackled both annual and quarterly budget management tasks and developed financial models from benchmarking.
  • Led meetings with directors to analyze spending and provide financial recommendations.
  • Budgeted active and proposed projects by accurately determining pricing, margins and risk factors.
  • Handled internal and external inquiries and complaints submitted by accounts payable clerk, finance director and other department heads, providing outstanding customer service when resolving issues.
  • Interacted with contractors, subcontractors and suppliers to guide cost analysis process by establishing and enforcing policies and procedures.
  • Reviewed financial reports and streamlined operations to increase productivity and company profits.
  • Analyzed projects for capital deployment and helped structure multi-million dollar deals.
  • Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
BBA: Business Administration And Management, Expected in 05/2020
Northwood University - Midland, MI
  • Six Sigma Greenbelt Certified (SSGBC)
  • SQL Developer Certification
  • Project Management – Lean Process Certified (PMLPC)
  • Executive Management Certified
  • Notary public certification

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School Attended

  • Northwood University

Job Titles Held:

  • Senior Account Executive
  • Procurement Specialist
  • Procurement Analyst
  • Senior Financial Analyst


  • BBA

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