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Self Employed Martial Arts School Resume Example

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SELF EMPLOYED MARTIAL ARTS SCHOOL
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Issue and conflict resolution
  • Management
  • Capital improvement planning
  • Lead generation
  • Staff development
  • Project management
  • Workforce Management
  • Marketing
  • Scheduling and calendar management
  • Event coordination
  • Accounts payable and receivable
  • File and data retrieval systems
  • Data entry
Experience
Self Employed Martial Arts School | 06/2020 to CurrentT.R.I. Studios of Self Defense, Inc. - West Babylon, NY
  • Promoted martial arts program to build and maintain clientele, to meet monthly revenue goals and to cultivate positive impressions of martial arts throughout community.
  • Designed academically rigorous lessons, rubrics and assessments, monitored students' progress toward higher ranks, tested students periodically and issued new belts in affirming ceremonies.
  • Adapted lessons and teaching styles to meet unique needs and abilities of students being taught and led high-energy, benefit-driven instruction for children and adults.
  • Demonstrated proper martial arts techniques and helped students practice and master techniques and embrace individual learning needs and realistic goals for advancement.
  • Maintained full schedule of classes for groups of different ability levels and end goals.
  • Instructed students in martial arts skills and demonstrated appropriate use of techniques.
  • Created, planned and implemented [Timeframe] sessions, taught various martial arts styles and allowed students to grow in fitness, self-confidence and knowledge.
  • Connected with local municipal recreation departments to organize large-scale community classes.
  • Diversified business by offering exercise classes in addition to traditional martial arts.
  • Built and maintained positive personal relationships with students and families, served as role model and character educator and prioritized safety by supervising classes closely.
  • Held special customer appreciation events such as parents night out to maintain client loyalty.
  • Assessed participants' progress, corrected problems and advised on better methods.
  • Assisted [Level][Martial Arts Discipline] students with preparing for competitions.
  • Instilled discipline and respect in students, as well as proper dojang etiquette.
  • Guided students through proper breathing, stance and fighting forms.
  • Instructed on core principles of the discipline and key fighting strategies to students of all skill tiers.
  • Established objectives for lessons, modules and projects.
  • Mitigated learning gaps and effectively delivered curriculum to over 250 students.
  • Lectured full classrooms of all age groups of students on bully prevention, stranger awareness, rape prevention, mental empowerment and many other subjects.
  • Coached students in using video and social media storytelling to improve visual intelligence of projects.
  • Scheduled 2100 classes per year and procured classroom spaces.
  • Developed guides and course materials to reinforce lecture information and help students learn.
  • Developed and deployed oral and written assessment strategies for optimal review of student abilities.
  • Built positive relationships with students, parents, colleagues and administrators.
  • Built rapport with students and parents to increase academic success and parent engagement.
  • Designed and enhanced programs that elevated teaching proficiency throughout facility.
  • Managed curriculum development and daily facility operations to align with corporate objectives.
  • Observed other instructors to learn valuable techniques.
  • Planned classes focusing on instruction, demonstration and work time.
  • Delivered training program courses to meet validated agency requirements.
  • Helped students meet diverse professional development goals.
  • Evaluated student progress and adjusted learning plans to foster progress.
  • Researched and developed innovative learning methods to optimize learning processes.
  • Educated students using customized teaching methods and hands-on curriculum.
  • Assessed each student's grasp of class material presented in courses and workshops.
Manager, Project Management Office | 06/2020 to CurrentT.R.I. Studios of Self Defense - West Babylon, NY
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Recruited and hired qualified candidates to fill open positions.
  • Facilitated month-end journal entries, account reconciliation and invoicing.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
  • Managed daily operations within office by supporting continuous delivery of excellent services and care.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Inputted customer data into a private system, safeguarding financial and personal information to avoid breaches.
  • Cross-trained in every store role to maximize operational knowledge.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Leveraged market knowledge and leadership ability to help drive profit increases.
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
Martial Arts Instructor | 01/2020 to 05/2020American Academy Of Self Defense - Deer Park, NY
Education and Training
Farmingdale State College - - Farmingdale, NY | BBAOperations Management, 06/2007
Accomplishments
  • Studying Martial Arts for over 30 years earning the rank of 7th degree black belt
  • 2001 winning the Shaolin Self Defense Centers Bushido Spirit Award
  • 2005 inducted into Action Martial Arts Hall of Fame for competitor of the year
  • 2006 fought kickboxing for team USA vs. team Canada
  • 2006 Won the PKF Welterweight World Title in Newark, NJ
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Resume Overview

Companies Worked For:

  • T.R.I. Studios of Self Defense, Inc.
  • T.R.I. Studios of Self Defense
  • American Academy Of Self Defense

School Attended

  • Farmingdale State College

Job Titles Held:

  • Self Employed Martial Arts School
  • Manager, Project Management Office
  • Martial Arts Instructor

Degrees

  • Farmingdale State College - Farmingdale, NY | BBA

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